- Coding and Programming
- Digital Art and Animation
- Video Games
- Participate in Tennis and Basketball, as recreational activities to maintain physical fitness
Adam Brouwer
Surrey,BC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Processor
Special Risk Insurance Managers
08.2023 - 08.2024
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Shipping/Receiving Manager
Golf Town
04.2021 - 08.2022
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
Sales Associate
Telus Communications
12.2019 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
Newmac Animal Feed
10.2017 - 12.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Interests
Timeline
Processor
Special Risk Insurance Managers
08.2023 - 08.2024
Shipping/Receiving Manager
Golf Town
04.2021 - 08.2022
Sales Associate
Telus Communications
12.2019 - 03.2021
Warehouse Worker
Newmac Animal Feed
10.2017 - 12.2019
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