Adam Brideau
Sydenham,ON
Summary
Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Adept in providing solid vision and leadership to achieve the greatest results.
Overview
17
17
years of professional experience
Work History
Department Manager
Walmart
03.2012 - 01.2023
- Conducted monthly financial analysis, reviewed sales and costs, and presented recommendations to senior management
- Provided customer service and was involved in training new team members each month
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Managed a team of more than 20 employees, ensuring maximum productivity and efficiency.
Dell Customer Service
Stream Global Services
05.2009 - 02.2012
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Developed a better understanding of the company's product offerings, creating greater enjoyment for the customer
- Supported the technical needs of many clients with an average of 25 calls per day.
Line Cook/Prep Cook for Canadian Military
Kelly Services
08.2005 - 10.2009
- Aimed to keep food waste to a minimum by using proper food storage and clean prep areas
- Adhered to Food Safety Regulations
- Prepped and cooked for 3-4 hundred personnel per meal.
Education
High school -
General Panet High School
Petawawa, Ontario06.1999
Skills
- Customer service
- Leadership
- Communication skills
- Ability to multi-task
- Ability to work in a team or alone
- Quick learning and problem solving
Timeline
Department Manager
Walmart
03.2012 - 01.2023
Dell Customer Service
Stream Global Services
05.2009 - 02.2012
Line Cook/Prep Cook for Canadian Military
Kelly Services
08.2005 - 10.2009
High school -
General Panet High School
Similar Profiles
Kaitlyn WilliamsKaitlyn Williams
Online Personal Shopper at WalmartOnline Personal Shopper at Walmart
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart
Brandon BruceBrandon Bruce
CAP 2 Associate at WalmartCAP 2 Associate at Walmart
Scott JerniganScott Jernigan
Overnight Maintenance Associate at WalmartOvernight Maintenance Associate at Walmart
Colby StaplesColby Staples
General Labourer at Ratcliff ExcavationGeneral Labourer at Ratcliff Excavation