Adam Bolduc
West Hollywood
Summary
Client experience and operations professional with 20+ years supporting premium clients, leading small teams, and executing complex, time-sensitive projects. Known for calm problem-solving, cross-functional coordination, and delivering seamless, brand-aligned experiences. Thrive in culture-driven environments where details matter.
Overview
26
26
years of professional experience
Work History
Client Experience Manager
AFR Furniture Rental, Inc.
Remote
01.2015 - Current
- Launched and scaled Los Angeles market; exceeded performance of long-established regions
- Primary contact for national accounts and high-visibility projects
- Lead a small service team; set standards for responsiveness, tone, and quality
- Partner with Operations on forecasting, inventory, and order fulfillment
- Resolve escalations and special cases with a solutions-first, brand-aware approach
Senior Account Executive
Brook Furniture Rental, Inc.
Los Angeles, CA
01.2000 - 01.2015
- Managed residential and corporate accounts across LA and Ventura counties
- Coordinated across billing, credit, routing, and distribution for smooth execution
- Developed customized solutions aligned with client style, budget, and timelines
- Supported VIP and high-profile clients requiring discretion and flexibility
Education
Associate of Arts (AA) -
Santa Monica College
06-2020
Skills
- Client Experience
- Special Project Coordination
- Cross-Functional Collaboration
- Operations & Logistics
- Team Leadership
- VIP & High-Touch Service
- Brand-Focused Problem Solving
Timeline
Client Experience Manager
AFR Furniture Rental, Inc.
01.2015 - Current
Senior Account Executive
Brook Furniture Rental, Inc.
01.2000 - 01.2015
Associate of Arts (AA) -
Santa Monica College
Special Projects & Strengths
- Coordinating time-sensitive, high-visibility projects
- Launching and operationalizing new markets
- Translating creative or aesthetic needs into execution
- Being the “go-to” for complex or high-pressure scenarios