Recent graduate with excellent research and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Administrator
Forest Hill Real Estate Brokerage
Vaughan
05.2023 - 08.2023
Coordinated appointments for clients with real estate agents.
Maintained accurate records of property listings and sales activities.
Performed administrative tasks such as filing paperwork and preparing reports.
Assisted in the development of marketing strategies for properties listed by the company.
Helped to organize open house events for prospective buyers.
Answered telephones, directed calls, and took messages.
Operated photocopiers and scanners, facsimile machines and personal computers.
Delivered messages and ran errands.
Inventoried and ordered materials, supplies and services.
RECEPTIONIST & BANQUET SERVER
Bayview Golf & Country Club
Thornhill, ON
04.2022 - 09.2022
Managed reception area, answering phones, directing calls, and greeting guests in a professional manner
Mentored junior staff members on proper serving techniques and customer service skills
Assisted in setting up and serving at banquets and events, ensuring that food and beverage service ran smoothly
Maintained an organized work environment, ensuring that all areas were tidy and presentable
Worked collaboratively with team members to ensure that all events were executed to the highest standard
Prepared and served drinks to members and guests, ensuring that their needs were met in a timely manner.
CASHIER & SALES REPRESENTATIVE
Winners & Homesense
Vaughan, ON
10.2020 - 07.2021
Operated a cash register and provided excellent customer service to ensure customer satisfaction
Assisted customers with product inquiries and purchases, helping them find the products they needed
Maintained a clean and organized store environment, ensuring that merchandise was well-stocked and accessible
Processed transactions and handled cash, credit, and debit payments with accuracy
Worked collaboratively with team members to achieve sales targets and meet store goals.
CUSTOMER SERVICE REPRESENTATIVE
Longos Supermarket
Vaughan, ON
06.2018 - 01.2019
Provided prompt and courteous customer service in response to requests and returns
Informed customers about products and provided recommendations to help them make purchases
Provided assistance in maintaining a clean and organized store environment, making sure that shelves were well-stocked, visually appealing, and that the store was well maintained.
Education
Honors Bachelor's Degree program in Communication -
Wilfrid Laurier University
01.2024
Ontario Secondary School Diploma -
01.2020
Skills
Highly experienced customer service representative with the ability to resolve issues and lead a team to success
Possess excellent interpersonal skills and a positive, professional attitude with customers and colleagues
Experienced worker who takes initiative and can work independently
Work-oriented and physically fit individual with a helpful demeanor and flexible schedule
Extensive background in managing multiple priorities, meeting deadlines, and working in a fast-paced environment
Capable of handling transactions accurately and efficiently using cash registers and points of sale systems
References
References available upon request
Languages
English
Professional
Russian
Elementary
Certification
SmartServe certification
Timeline
Real Estate Administrator
Forest Hill Real Estate Brokerage
05.2023 - 08.2023
RECEPTIONIST & BANQUET SERVER
Bayview Golf & Country Club
04.2022 - 09.2022
CASHIER & SALES REPRESENTATIVE
Winners & Homesense
10.2020 - 07.2021
CUSTOMER SERVICE REPRESENTATIVE
Longos Supermarket
06.2018 - 01.2019
Honors Bachelor's Degree program in Communication -
Wilfrid Laurier University
Ontario Secondary School Diploma -
Similar Profiles
Carla FaietaCarla Faieta
Deal Administrator at FOREST HILL REAL ESTATEDeal Administrator at FOREST HILL REAL ESTATE
Licensed Associate Real Estate Broker at Douglas Elliman Real Estate, Luxury Real Estate BrokerageLicensed Associate Real Estate Broker at Douglas Elliman Real Estate, Luxury Real Estate Brokerage