Summary
Overview
Work History
Education
Skills
Career Highlights
Professional Accomplishments
Key Accountabilities
Timeline
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Adam Ball

Pacifica

Summary

Highly accomplished Workplace Management Professional with a proven record for successful execution of strategic planning. Translates company vision into optimal employee experiences. Cross-functionally agile, influencing change through relationships, data analysis and implementation of industry best practices.

Overview

26
26
years of professional experience

Work History

Director, NAMER Workplace Operations

Linkedin
05.2020 - 09.2023
  • Led efforts for ongoing Covid response and return to office efforts globally
  • Implemented structured stakeholder engagement for information sharing and sentiment gathering
  • Established successful programs and policies for evolving hybrid workforce demands
  • Optimized office spaces and services to influence and accommodate employee attendance patterns
  • Restructured vendor KPIs and renegotiated contracts to scale operational support

Senior Manager, West Coast Workplace Operations

Linkedin
11.2017 - 05.2020
  • Leader of strategy and staff for office spaces and studios in Northern and Southern California
  • Expanded a dynamic regional EH&S program across all of North America site locations
  • Key contributor to the design, construction and delivery of over 750SF of space across NAMER
  • Executed thorough and swift resolution to Covid protocols leveraging industry insights
  • Developed vendor governance model to ensure scalable relationship engagement globally

Site Manager, South Bay Workplace Operations

Linkedin
10.2015 - 11.2017
  • Managed workplace operations for 1M SF of Linkedin headquarters office space in SV and MV
  • Responsible for all budgets and CAPEX planning during an unprecedented hyper-growth period
  • Relocated over 3,000 employees associated with one of the largest RE transactions in Silicon Valley
  • Implemented a robust and successful EH&S program utilizing an industry leader in the field

Facility Services Manager

Amazon-Lab126
01.2013 - 10.2015
  • Leader of workplace services for 1M SF of office & lab space in Silicon Valley
  • Managed all budgets, including CAPEX planning for substantial lab infrastructure
  • Designed & launched food services program with revenues of 900K/YR
  • Established commute alternatives program including large shuttle fleet, EV chargers & subsidies
  • Responsible for asset logistics with high volume of prototypes & sensitive testing equipment
  • Directed employee engagement committee focusing on culture, networking and collaboration

Facility Manager

Brocade Communications
01.2001 - 12.2012
  • Managed food services, fitness, commute alternatives & site amenities for North American offices
  • Project manager for Alternate Work Space concepts & collaboration improvement initiatives
  • Owner of financial planning & reporting process, including annual benchmarking program
  • Developed service level agreements, KPIʼs & metrics for corporate work order system
  • Organized corporate & industry events hosting prominent leaders, dignitaries & politicians

Fleet Logistics

Xerox Business Services/Sun Microsystems
01.1998 - 01.2001
  • Responsible for administration, maintenance, & logistics of all NA corporate vehicles
  • Designed and administered vehicle database
  • Developed record management procedures to comply with DOT, PUC & CHP requirements
  • Established DMV code of conduct & driver record policies

Education

Communications

San Joaquin Delta College
Stockton, CA

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • People management
  • Facilities management
  • Operations management
  • Budget management
  • Contract and vendor management
  • Financial management
  • Corporate communications

Career Highlights

  • Consistent top performer excelling in major company transitions and economic transformation
  • Renowned for extraordinary customer service with unwavering focus on the employee experience
  • Accomplished program manager of high-touch workplace services and amenities
  • Cross-functional organizational leader recognized for integrity & insight
  • Effective project execution on all scales, with emphasis on scope, schedule and budget
  • Proficient financial acumen creating relevant metrics through data and benchmark analysis
  • Respected leader, demonstrating prominent engagement with stakeholders and senior leadership

Professional Accomplishments

  • Successfully delivered properly scaled and innovative spaces for hybrid return to work
  • Managed design and construction projects for over 2M SF of office and lab space
  • Coordinated relocations of
  • Restructured financial planning & reporting processes improving forecast variance by 9%
  • Established robust shuttle program with largest fleet per capita in Bay Area
  • Established lithium ion battery & HAZMAT shipping policies for international distribution
  • Rebranded over 90 offices worldwide following major acquisitions

Key Accountabilities

  • Develop and implement a workplace strategy that aligns with the company's vision, including space utilization, remote work policies, and workplace technology.
  • Collaborate with architects and designers to plan and design office spaces that promote collaboration, innovation, and employee wellness.
  • Partner with property management to ensure maintenance, security, and janitorial services meet contractual service levels.
  • Ensure compliance with health and safety regulations and implement workplace safety measures that comply with local regulatory requirements.
  • Develop vendor relationship strategies, negotiate contract terms and SOWs.
  • Develop and manage the workplace operations financial planning, optimizing costs while maintaining optimal employee experience.
  • Evaluate and implement workplace technology solutions to enhance efficiency, such as CAFM and CMMS software, as well as smart building technologies.
  • Lead change management initiatives related to workplace policies, procedures, and evolving hybrid work.
  • Foster the workplace culture through stakeholder and employee engagement.
  • Promote sustainable workplace practices and initiatives that support employee wellness and environmental accountabilities.
  • Lead and mentor a team of workplace professionals, including facility managers, space planners, and administrative staff.
  • Communicate cascading company strategies, performance expectations and cross-functional dependencies for the team.
  • Develop individual and team development plans that align with organizational roadmaps, as well as workplace employee career goals.
  • Provide leadership with insight and analysis on workplace performance, office utilization, and financial performance.
  • Use data to make informed decisions and recommendations for continuous improvement.

Timeline

Director, NAMER Workplace Operations

Linkedin
05.2020 - 09.2023

Senior Manager, West Coast Workplace Operations

Linkedin
11.2017 - 05.2020

Site Manager, South Bay Workplace Operations

Linkedin
10.2015 - 11.2017

Facility Services Manager

Amazon-Lab126
01.2013 - 10.2015

Facility Manager

Brocade Communications
01.2001 - 12.2012

Fleet Logistics

Xerox Business Services/Sun Microsystems
01.1998 - 01.2001

Communications

San Joaquin Delta College
Adam Ball