Adalai Smith
Escondido
Summary
Dynamic professional with experience as a Claims Adjuster at GEICO, skilled in claims assessment and client communication. Proven ability to ensure accurate voter registration and facilitate seamless voting processes as a Poll Worker. Adept at problem-solving and fostering team collaboration, delivering exceptional service under pressure.
Overview
29
29
years of professional experience
Work History
Poll Worker for Federal and State Election
California Registrar of Voters
San Diego
11.2018 - Current
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Accurately completed paperwork related to poll worker duties before leaving each precinct location.
- Provided ballots to registered voters and instruction on proper voting methods.
- Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
- Provided guidance regarding provisional ballot process if required.
- Completed new voter registrations for district residents.
- Instructed voters to properly use voting machines and responded to inquiries and concerns.
- Aided non-English and limited-English speaking voters in voting booths.
- Checked in new poll workers when additional personnel was needed during peak times such as lunch hours or early morning rush periods.
Claims Adjuster
GEICO, Government Employees Insurance
Poway
06.1996 - 06.2024
- Analyzed and audited open claims to calculate additional payments owed.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
- Verified liability extent with reviews of police reports, medical treatment histories and other records.
- Filed and responded to liability claims in Arbitration.
- Attended continuing education classes in order to stay abreast of changes in industry standards.
- Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
Education
Some College (No Degree) - Criminal Justice
National University
La Jolla, CASkills
- Voter registration
- Voting equipment setup
- Ballot distribution
- Provisional ballot guidance
- Claims assessment
- Client communication
- Conflict resolution
- Attention to detail
- Team collaboration
- Problem solving
- Customer service and assistance
Timeline
Poll Worker for Federal and State Election
California Registrar of Voters
11.2018 - Current
Claims Adjuster
GEICO, Government Employees Insurance
06.1996 - 06.2024
Some College (No Degree) - Criminal Justice
National University