Adaku Peace Agbanike
Waterloo,Ontario
Summary
Reliable customer service associate,offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in detailed areas and flexible with changing business needs.
Overview
12
12
years of professional experience
Work History
Customer Service Cashier
Meridian Marketing Ventures
12.2018 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Kitchen Assistant
Kilimanjaro Sundry Foods
10.2015 - 08.2017
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Warehouse Associate
Jossy Class Ventures
12.2011 - 10.2013
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Higher National Diploma (HND) - Business Administration And Management
Keenule Beeson Polytechnic
Nigeria 11.2018
Skills
- Merchandise Restocking
- Customer Service
- Customer Complaint Resolution
- Product Merchandising
Languages
English
Full Professional
Igbo
Full Professional
Timeline
Customer Service Cashier
Meridian Marketing Ventures
12.2018 - 08.2023
Kitchen Assistant
Kilimanjaro Sundry Foods
10.2015 - 08.2017
Warehouse Associate
Jossy Class Ventures
12.2011 - 10.2013
Higher National Diploma (HND) - Business Administration And Management
Keenule Beeson Polytechnic
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