Hollister Co. – Brand Representative
- Delivered excellent customer service by engaging with each customer in a friendly and positive manner using welcoming body language and tone.
- Maintained a store environment that was inclusive, diverse, and welcoming to all.
- Possessed in-depth knowledge of seasonal product lines; confidently recommended and styled outfits to enhance customer purchase decisions.
- Explained product value by highlighting quality details, fabric materials, and sizing features to build customer confidence.
- Ensured efficient operations at the cash register and fitting rooms while maintaining active communication with customers for a smooth shopping experience.