Ada Isabel Geronimo
Toronto,ON
Summary
Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Nature's Emporium
12.2023 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times, serving 15-20 customers per hour with average of 20 items per checkout.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
Juice Bar Clerk / Barista
Natures Emporium
07.2023 - Current
- Proficiently prepares variety of beverages, including juices, smoothies, espresso, and coffees.
- Demonstrated efficient stock management and inventory checking skills.
- Served average of 30-40 customers per day, providing exceptional customer service.
- Used strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
ECommerce Team & Sales Associate
The Boutique
09.2023 - 12.2023
- Authored product descriptions and managed visual elements on eCommerce website.
- Designed and implemented engaging headline banners, curating featured products weekly for homepage visibility.
- Produced blog content for eCommerce site and implemented promotional discount code strategies.
- Provided excellent customer service and personalized outfit recommendations based on customer preferences.
- Achieved top 2 highest sales among associates, selling highest number of units throughout season.
Cashier - Crew Member
McDonalds
10.2022 - 10.2023
- Provided exceptional customer service, ensuring accurate orders and timely delivery.
- Demonstrated precision in cash transactions and professionalism.
- Assisted with food packing, service, and order-taking in fast-paced environment.
- Maintained high standards of cleanliness and hygiene.
- Managed responsibility of serving 50-100 customers daily, demonstrating efficiency and proficiency in handling customer needs and inquiries.
Receptionist Front Desk
Geronimo Diagnostic Clinic
01.2019 - 08.2022
- Welcomed and assisted patients, addressing inquiries and managing average of 20 phone calls per day.
- Collected payments and accurately entered data for bookkeeping.
- Developed foundational customer service and cashiering skills.
Education
Nail Technician Certificate - Esthetics And Nail Care Technology
Canadian Beauty School
Toronto, ON04.2024
Fashion Business (FAB) - Business
School of Fashion, Seneca College
Toronto, Ontario04.2024
Diploma of Fashion Design & Apparel Tech - Fashion Design And Production
Fashion Institute of Design & Arts
Cebu, Philippines09.2022
High School Diploma -
Silliman University
Dumaguete City, Negros Oriental, Philippines03.2019
Skills
- Excellent and enthusiastic customer service abilities and organization
- Proficient in computer software: Adobe Illustrator, MS Word, MS Excel, MS PowerPoint, Canva
- Expertise in operating cash registers and managing cash transactions
- Proficient in payment processing and order processing
- Skilled in upselling techniques
- Proficient in POS systems operation
Certification
- Certified Food Handler, 94QDRJXGAV, 03/11/28
- Smart Serve, 230703148291, 07/07/28
Additional Information - Language
- English (Native/Bilingual Proficiency)
- Filipino (Native/Bilingual Proficiency)
Timeline
Cashier
Nature's Emporium
12.2023 - Current
ECommerce Team & Sales Associate
The Boutique
09.2023 - 12.2023
Juice Bar Clerk / Barista
Natures Emporium
07.2023 - Current
Cashier - Crew Member
McDonalds
10.2022 - 10.2023
Receptionist Front Desk
Geronimo Diagnostic Clinic
01.2019 - 08.2022
Nail Technician Certificate - Esthetics And Nail Care Technology
Canadian Beauty School
Fashion Business (FAB) - Business
School of Fashion, Seneca College
Diploma of Fashion Design & Apparel Tech - Fashion Design And Production
Fashion Institute of Design & Arts
High School Diploma -
Silliman University
- Certified Food Handler, 94QDRJXGAV, 03/11/28
- Smart Serve, 230703148291, 07/07/28
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