Ada Chavez
Kitchener,ON
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
21
21
years of professional experience
Work History
Community Manager
BentalGreenOaks
08.2021 - Current
- Community Manager to 406 suites four residential buildings.
- Addressed and resolved tenant complaints and inquiries, by addressing concerns in a timely manner.
- Supported future tenant scheduled appointments, showings, move-ins and move-outs.
- Organized community events, fostering a sense of belonging among members of the community.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections of both interior and exterior of properties for damage conditions and recommended improvements.
- Handle purchase order, providers service request, cheque deposits, maintaining filing and record systems.
- Managed purchase orders and accounts receivables when addressing client inquiries related to invoices, payments, or account balances.
- Weekly reports, completed year-end accounts receivable reconciliation.
Accounting Assistant/Receptionist
Great Lakes Architectural Hardware Inc
07.2019 - 03.2020
- Processed 80% accounts payable & receivable, credit card expense report payments reconciliation, maintaining filing and record systems, Payments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Used accounting software to prepare weekly and monthly financial reports.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Postal Clerk (Retail & Operations) – Part-time
Canada Post
06.2016 - 03.2019
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
Accounting Assistant (Internship)
Core Tools Technology
01.2018 - 03.2018
- Performed invoicing, quotes, accounts payable/receivable, Bank & Credit card conciliation, auditing duties maintaining filing and record systems
- Supported month-end closing procedures, preparing necessary journal entries and adjusting account balances as needed.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Learned and observed payroll department functions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Wealth Management Associate
Sun Life Financial
01.2007 - 01.2016
- Exceeded service level commitments and ensuring client satisfaction for life insurance policies from a minimum of $250,000 and up
- Trained junior staff, assessing performance and addressing knowledge gaps.
- Contributed valuable insights during team meetings based on thorough research of global economic developments.
Investigative Auditor
Sun Life Financial
01.2004 - 01.2007
- Managed and investigated incoming payments and documentation from all Business Units
- Achieved excellent response times and fewer lapsed policy payments than the standard.
- Managed multiple complex assignments simultaneously, ensuring timely completion and high-quality results for each project.
- Identified cost-saving opportunities during investigative audits which led to improved resource allocation decisions made at upper management levels accordingly following recommendations provided based upon research conducted thoroughly therein.
Education
Accounting & Payroll Specialist - Computerized Accounting
Trios College
Kitchener, ON01.2018
Skills
- Experienced with accounts payable/accounts receivable, accounting and financial reports
- Interpersonal, time management and customer service abilities
- Reliable and dedicated to a job well done
- Yardi
- Sage 50 and 300 (Simply Accounting)
- Quick Books
- Comsense (Accounting)
- Microsoft Office
- Adobe Acrobat
- Visio
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Community Manager
BentalGreenOaks
08.2021 - Current
Accounting Assistant/Receptionist
Great Lakes Architectural Hardware Inc
07.2019 - 03.2020
Accounting Assistant (Internship)
Core Tools Technology
01.2018 - 03.2018
Postal Clerk (Retail & Operations) – Part-time
Canada Post
06.2016 - 03.2019
Wealth Management Associate
Sun Life Financial
01.2007 - 01.2016
Investigative Auditor
Sun Life Financial
01.2004 - 01.2007
Accounting & Payroll Specialist - Computerized Accounting
Trios College
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