Ada Chavez

• Community Manager to 406 suites four residential buildings maintaining resident record updates, collected monthly rents with 90% success and 100% processed payments on due date, collected rent in arrears 100% collection success rate, issued tax receipts.
• Maintained effective communication with residents ensuring satisfaction and clarity by addressing 80% of inquiries within 24 hours.
• Coordinated unit turnovers, ensuring suites are inspected, cleaned, and move-in ready on schedule.
• Organized community events 3 times/year, fostering a sense of belonging among residents of the community.
• Supported and collaborate cross-functionally with internal Leasing, Maintenance, Legal, Cleaning Staff, vendors and Call Centre teams.
• Managed and audited purchase orders and invoices monthly report when addressing vendor inquiries related to invoices, payments, or account balances.
• Weekly reports, completed year-end accounts receivable reconciliation.

• Greeted visitors, confirmed appointments, answer 50 incoming calls, emails for the sales team.
• Processed invoices and purchase orders reconciliation for accuracy to ensure timely payments and accurate record-keeping, tracked collection progress.
• Assisted in monthly reconciliation of bank statements to identify discrepancies and resolve issues.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Enhanced vendor relations by promptly resolving invoice discrepancies.
• Recorded deposits, reconciled monthly bank accounts and tracked employee expenses and reporting.

• Unloaded trucks, sorted and placed packages (over 1000 per shift) into 3000 lb crates with high levels of accuracy, consistently met deadlines under weather conditions and high-pressure Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.

• Managed approximately 20 incoming call and emails.
• Assisted in processing invoices and expense reports for accurate financial tracking, completed product inventory, auditing duties maintaining filing and record systems.
• Supported month-end closing activities by verifying account reconciliations.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Learned and observed payroll department functions.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Exceeded service level commitments with 98% accuracy and ensuring client satisfaction for life insurance policies over $250,000.
• I managed the day to day admin work load incoming faxes, electronic medical files, review all incoming mail and payments & deposits and process life insurance application.
• Managed and investigated incoming payments and documentation from all Business Units.
• Achieved excellent response times and fewer lapsed policy payments than the standard.
• Managed multiple complex assignments simultaneously, ensuring timely completion and high-quality results for each project.
• Identified cost-saving opportunities during investigative audits which led to improved resource allocation decisions made at upper management levels accordingly following recommendations provided based upon research conducted thoroughly therein.
• Updated insures data file, prep incoming documentation for processing, sorted incoming mail when required.
• Mentored junior associates, providing training on compliance regulations and best practices in wealth management