Ada Benitez

• Managed 150+ client accounts annually
• Resolve complex problems related to the developed of a new construction
• Schedule customized client presentations

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Communicated with clients to understand property needs and preferences.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Advertised client properties through websites, social media, and real estate guides.

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Advertised client properties through websites, social media, and real estate guides.
• Negotiated, facilitated, and managed real estate transactions.

Insurance verification & benefits

Data entry

Assign ICD coding & CPT to procedures

Responded to patient, family, and external payer inquiries.

Analyzed customer financial records to determine appropriate payment plan.

Responded to customer inquiries and provided detailed account information.

Collect co-payments

Researched billing errors and discrepancies to initiate corrective action.

Resolve problems with customer

Prepared reports detailing billing actions, flags, and other key information.

• Electronically submitted bills according to compliance guidelines.

Applied administrative knowledge and courtesy to explain procedures and services to patients.

Place a financial plan in advance signed by patient & family

Collect co-payments

Worked with patients to ascertain issues and make referrals to appropriate specialists.

Verified patient insurance eligibility and entered patient information into system.

Answered incoming calls, scheduled appointments and filed medical records.

Organized patient records and database to facilitate information storage and retrieval.

Pre-authorization for chemo treatments

Referrals

Coordinate chemotherapy with nursing station

EOB Payment posting

Prepara Monthly patient statement

Medical billing

Appeals & letters explaining error submitted

• Engaged with patients to provide critical information.
• Resolved customer complaints using established follow-up procedures.
• Helped address client complaints through timely corrective actions and appropriate referrals.
• Provided excellent customer service to patients and medical staff.