Ada Ajunwa
Regina,SK
Summary
Experienced Registered Nurse with advanced formal training in nurse education. Well versed in education program, curricula and lesson plan development. Focused on producing positive student outcome results when simultaneously providing high-quality care to patients.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Insightful Information Technology Manager with [Number] years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Adjuct Faculty
University Of The People
02.2021 - Current
- Organizing, delivering, grading and reporting on student assignments and examinations.
- Developing and giving lectures to undergraduate and graduate students on ICT related specific courses and organizing discussion groups when required. Courses include Databases, Python, Java, Intro to Statistics with R, Inferential Statistics with R, Artificial Intelligence, Operating Systems, Software Engineering, Algorithms
- Serving on committees handling curriculum mapping and planning, etc.
- Reporting on class reviews, student learning outcomes, and student data analysis.
- Guiding students on academic and course matters.
Assistant Director (ICT)
Federal Inland Revenue Service (FIRS)
11.2007 - 07.2023
- Managed the affairs of the Federal Inland Revenue Service (FIRS) ICT/Application Support Division
- Subject matter expert (SME)/ consultant on FIRS service delivery, guidelines, action plans and security matters. These include, but are not restricted to software development, system integration, data administration, and information systems management.
- Managed and described FIRS' business application processes and policies, as well as mitigate risks associated with these.
- Authorized specification documents for information system services.
- Developed and executed policies and initiatives throughout the software development life-cycle of FIRS in-house and third party initiatives.
- Gave advice concerning the choice, implementation and use of software development and database management tools, after exploring various options.
- Trained and mentored new employees on industry practices and FIRS business operations.
- Supervised teams of Information and Communications Technology (ICT) staff in areas such as database management, data analysis, software development, as well as internal and third party information system integrations.
- Collaborated with FIRS project owners to develop and catalogue database and software architectures, so as to define software, hardware, timeline, and cost requirements.
- Managed appraisals to evaluate quality assurance practices, information systems, and applications (off-the-shelf and in-house).
- Supervised and participated in all FIRS quality assurance system tests, including end-user and performance tests.
- Outlined and organized the design, build, implementation, integration, and day to day activities of FIRS information systems business solutions.
- Interacted with Vendors/Contractors on information systems related concerns for the FIRS,
- Performed root cause analysis on incidents to ensure proactive resolution and preventive maintenance of information systems
- Collated and catalogued FIRS project owner ICT requirements, and expatiating these into logical and physical guidelines if found feasible. These included both software and data models.
- Cooperated with FIRS project owners to develop and catalogue database and software architectures, so as to define software and hardware requirements.
- Developed, estimated, analyzed, and combined ICT related information for designing, building and testing FIRS information systems.
- Developed models that help access the credibility of software and database architectural designs,
- Designed, built, tested, proactively analyzed, corrected, and improved, ICT related maintenance methods.
- Scrutinized and mined data, as well as managed databases.
- Planned, wrote, altered, incorporated and conducted various tests on web development code when required.
- Wrote database triggers and stored procedures when required.
- Participated in the procurement process, evaluation, and negotiation of ICT applications, database management and business process tools.
- Project Integration Systems Manager on key IT third Party Integration initiatives including: NCS Import VAT integration, Corporate Affairs Commission Integration, Payment Gateway Integrations, Central Bank Of Nigeria AutoSwift Integration, Airline VAT Deduct at Source Project, Tax Identification Number project integration, GIFMIS integration.
- Facilitated and instructed Information and Communications Technology (ICT) based Courses and Seminars for FIRS staff
- Managed Projects such as the VAT and WHT Deduct at Source Project
- Managed the development, installation and support of several business web based applications including: the FIRS Staff documentation Application, Staff Survey applications for various departments, Procurement Application, FIRS Tax Calculator, Risk Assessment and Audit Time register, FIRS Recruitment Web Portal, VAT portal, to aid Business Intelligence related to VAT, Electronic Tax Clearance Certificate (TCC) system.
- Served as member of the international Automatic Exchange of Information (AEOI) Committee, to establish a secured means of automatically exchanging Tax related information with other international Global Forum member countries
College Instructor
Administrative Staff College Of Nigeria
04.2003 - 10.2007
- Trained higher and middle level managers in both the Public and Private sectors using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, workshop sessions, seminars, case studies, field assignments and independent or group projects on Information and Communications Technology (ICT) based Courses and Seminars.Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
- Developed curriculum and prepared teaching materials and outlines for courses including: Database Management (MSSQL Server and Oracle),Statistical Analysis using SPSS, Introduction to Oracle PL/SQL, and Automated Website Design
- Prepared, administered and marked tests/ papers to evaluate students’ progress.
- Supervised independent or group projects, field placements, laboratory work or hands-on training
- Served on committees concerned with matters such as curriculum revision, and course and diploma requirements
Solutions Architect
RouteWorx Communications Ltd
11.2001 - 03.2003
- Worked with developers and engineers to realize technological solutions.
- Coffered with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery.
- Deliberated with clients to assess security risks to data, software and hardware, and develop policies, procedures and contingency plans to minimize the effects of security breaches.
- Conducted independent third-party reviews to assess quality assurance practices, software products and information systems.
Trainer/Networks Engineer/Software Developer
IT Solutions
03.2000 - 10.2001
- Wrote, modified, integrated and tested software code
- Identified and communicated technical problems, processes and solutions
- Assisted in the collection and documentation of user and system requirements, specifications, costs and timelines
- Assisted in the development of logical and physical specifications
- Researched and evaluated software products.
- Trained Clients and private individuals on Microsoft office Packages, various Microsoft Professional Certification Courses e.g. MCSD, MCSE, MOUS
- Configured and Troubleshot LAN Networks.
Computer Training Instructor
Mustafa Comprehensive School
01.1999 - 02.2000
- Taught students using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, shop sessions, seminars, case studies, field assignments and independent or group projects
- Developed curriculum and prepared teaching materials and outlines for courses
- Prepared, administered and marked tests and papers to evaluate students’ progress
- Advised students on program curricula and career decisions
Education
Ph.D. - Business Administration, Specialization in MIS
NorthCentral University
Arizona, USA08.2016
Master of Science - Information Systems Mangement
University of Liverpool
Liverpool, United Kingdom11.2011
Bachelor of Science - Computer Science
University of Benin
Benin, Nigeria02.1998
Skills
- Develop Courses
- Recruit Students
- Academic Reporting
- Plan Institutional Strategies
- Staff Management
- Control Budgets
- Student Registration
- Public Speaking
- Collaborate Cross-Functionally
- Negotiation and Conflict Resolution
- Selecting Products
- Designing Technical Solutions
- Technical Analysis
- Issue Resolution
- Business Intelligence
- Software Documentation
- Project Coordination
- Managing Service Level Agreements
- Team Collaboration
- Managing Multiple Projects
- Client Needs Assessment
- Knowledge Base
- Technical Application Support
- IT System Improvements
- Database Analysis
- Running Backups
- Data Structures
- MS SQL Server
- MS SSRS
- MS SSIS
- Python
- Technology Optimization
- Agile Work Processes
- Project LifeCycle Management
- Technology Assessment
- Client Requirements
- Mission Critical Applications
- IT Operations Management
- Technical System Improvements
- Software Engineering
- Disaster Recovery Planning
- Requirements Specifications
- Data Recovery
- Scope Definition
- Project Management
- Employee Performance Reviews
Affiliations
- Information Systems Audit and Control Association (ISACA)
- Canada’s Association of IT Professionals - ITCP Designation (CIPS)
- Delta Mu Delta, Lambda Eta Chapter NorthCentral University
Certification
- Certified Scrum Master - 2023
- Springboard Data Science certificate - 2019
- Oracle PL/SQL Certified Developer - 2011
- ITIL Intermediate Certified Service Operations Manager - 2010
- PRINCE 2 Certified Practitioner - 2009
- Oracle 9i Certified Database Administrator - 2005
- Microsoft Certified Professional
Timeline
Adjuct Faculty
University Of The People
02.2021 - Current
Assistant Director (ICT)
Federal Inland Revenue Service (FIRS)
11.2007 - 07.2023
College Instructor
Administrative Staff College Of Nigeria
04.2003 - 10.2007
Solutions Architect
RouteWorx Communications Ltd
11.2001 - 03.2003
Trainer/Networks Engineer/Software Developer
IT Solutions
03.2000 - 10.2001
Computer Training Instructor
Mustafa Comprehensive School
01.1999 - 02.2000
Ph.D. - Business Administration, Specialization in MIS
NorthCentral University
Master of Science - Information Systems Mangement
University of Liverpool
Bachelor of Science - Computer Science
University of Benin
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