Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
Work History
Creekside Gifts
Seasonal Store Clerk
04.2023 - 07.2023
Job overview
Assisted customers by answering questions and fulfilling requests.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed inventory control, such as counting, and stocking merchandise.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Aunties Place Apparel
Social Media Manager
01.2019 - 01.2023
Job overview
Wrote engaging and successful press releases to control information and public opinion.
Prepared RFP and RFQ responses for new business pitches and presentations.
Developed relationships with influencers to grow reach of company and create wider visibility.
Increased customer engagement through social media.
Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
Banff Jasper Collection By Pursuit
Seasonal Housekeeper
06.2022 - 10.2022
Job overview
Handled requests for extra linens, toiletries and other supplies.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Nikihk Canada
Social Media Manager
04.2019 - 10.2021
Job overview
Prepared RFP and RFQ responses for new business pitches and presentations.
Oversaw team of communications and media relations professionals with focus on achieving PR results.
Conducted media training for company executives and business leaders.
Conducted research to determine current benchmark trends and audience preferences.
Fostered positive relationships with key business journalists in national and trade publications.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Created and implemented impactful strategies to increase company brand awareness and engagement.
FN Co
Social Media Manager
03.2019 - 10.2021
Job overview
Prepared RFP and RFQ responses for new business pitches and presentations.
Oversaw team of communications and media relations professionals with focus on achieving PR results.
Conducted media training for company executives and business leaders.
Conducted research to determine current benchmark trends and audience preferences.
Fostered positive relationships with key business journalists in national and trade publications.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Created and implemented impactful strategies to increase company brand awareness and engagement.
Macdonald Youth Services
Overnight Youth Care Practitioner
11.2016 - 11.2018
Job overview
Excellent communication skills, both verbal and written.
Exercised leadership capabilities by successfully motivating and inspiring others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed time efficiently in order to complete all tasks within deadlines.
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Pizza Hut
Server
04.2015 - 09.2016
Job overview
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items, and recorded order information.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Riverview Restaurant
Banquet Server
04.2015 - 09.2016
Job overview
Adhered to all health and safety regulations while serving food and beverages.
Increased sales significantly by upselling higher-end products to customers.
Responded to guest inquiries and requests promptly and courteously.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Jelly Academy
Fort Langley, BC
Certification from Digital Marketing
06.2024
Peter B. Gustavson School of Business
Victoria, BC
Certification from Indigenous Advancement of Entrepreneurship
05.2022
Skills
First Aid/CPR
Canadian Food Safety Certification
Flexible and Adaptable
Commercial Awareness
Manitoba Tourism: Team Building and Conflict Resolution
Applied Suicide Intervention
Timeline
Seasonal Store Clerk
Creekside Gifts
04.2023 - 07.2023
Seasonal Housekeeper
Banff Jasper Collection By Pursuit
06.2022 - 10.2022
Social Media Manager
Nikihk Canada
04.2019 - 10.2021
Social Media Manager
FN Co
03.2019 - 10.2021
Social Media Manager
Aunties Place Apparel
01.2019 - 01.2023
Overnight Youth Care Practitioner
Macdonald Youth Services
11.2016 - 11.2018
Server
Pizza Hut
04.2015 - 09.2016
Banquet Server
Riverview Restaurant
04.2015 - 09.2016
Jelly Academy
Certification from Digital Marketing
Peter B. Gustavson School of Business
Certification from Indigenous Advancement of Entrepreneurship