Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Achut Poudel

Lethbridge,AB

Summary

Accurate, assertive and adaptable waiter who can effectively multi-task in challenging situations. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shift Manager

Papa Johns
Lethbridge, AB
10.2021 - Current
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.

Food Service Supervisor

Eat More
Lethbridge, AB
05.2023 - 12.2023
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.

Manager

sushi tex mex
Puerto Rico, Spain
11.2019 - 10.2021
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Shift Manager

Barbacoa Resturant and showbar
Mogán, las palmas de gran canarias
07.2017 - 11.2019

. Communicated clearly and positively with co-workers and management.. Serve orders to customers at windows,counters and tables..Prepares drinks ,mixtures, cocktails in the bar.. Take orders from customers and pass to the kitchen and bar workers.

  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Provided coaching and guidance to team members when necessary to improve performance.

Shift Manager

Raj Bar And Restaurant
Puerto Rico, las palmas de gran canarias
07.2016 - 08.2017
. Up- sold additional menu items ,beverages and desserts to increase profits.. Took necessary steps to meet customer needs and effectively resolve food or service issues.. Correctly received orders, processed payments and responded appropriately to guest concerns.

Duty Manager / Team leader

Supermarket Everest
Puerto Rico, las palmas de gran canarias
04.2015 - 09.2016
. Delivered excellent customer service by greeting and assisting each customer.. Stocked and restocked inventory when shipments were received.. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.. Maintained daily record of all transactions.​

Banquets Food Service Waiter

Gloria Palace Royal Hotel & Spa
Playa Amadores, las palmas de gran canarias
07.2015 - 08.2016

. Greeted all customers.. Take drink order and serve drinks.. Clear tables after the dinner and make ready for next customers.. Making tables ready for the morning breakfast at the end of night.

Front Desk Receptionist

Hotel holiday club sol amadores
puerto rico, Las Palmas De Gran Canarias, Spain
12.2014 - 12.2015

. Take food and drinks order prepare drinks ,service to the table.. Closing the restaurant and closing the till.

  • Greeted customers warmly and made them feel welcome.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Head waiter/ Supervisor

taj palace
Puerto Rico, las palmas de gran canarias
10.2013 - 10.2014
. Took necessary steps to meet customer needs and effectively resolve food or service issues.. Correctly received orders , processed payments and responded appropriately to guest concerns.. Communicate clearly and positively with co-worker and management.. Carefully maintained sanitation , health and safety standards in all work areas.​

Host, Waiter Assistant, Food runner

Taj palace
puerto rico, las palmas de gran canarias
11.2012 - 10.2013
. Accept payment from customers and change as necessary.. Assisted diners with seating as needed.. Clean and maintained the beverage area,display cases,equipment and order transaction area.. Cleaned bars, work areas and tables.

Owner/ Director

Restaurant Nibiru
El prat del llobregat, Barcelona
09.2010 - 06.2012
. stocking the items from bar and kitchen and ordering. . dealing with distributor.​

Pizza Maker

Restaurant Nibiru
el prat del llobregat, barcelona
08.2010 - 09.2010
. Accurately measured ingredients require for specific food items.. Prepare all the necessary things for the day.. Stocking the items and ordering.

Waiter And Cook Helper

Pizzeria el mundo
Barcelona , Barcelona
03.2008 - 07.2008
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.

Education

High School Diploma - undefined

New speedy
2004

GED - computer science and management

New capital
2006

Skills

  • Extensive knowledge of fine wines
  • Excellent verbal communication
  • Fast learning
  • Client satisfaction
  • Problem resolving
  • Customer friendly
  • Perform well in high-demand, fast-paced environments

Certification

- Pro server

- Fork lift trainning

- class 5 driving licence

Languages

Nepali
First Language
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Timeline

Food Service Supervisor

Eat More
05.2023 - 12.2023

Shift Manager

Papa Johns
10.2021 - Current

Manager

sushi tex mex
11.2019 - 10.2021

Shift Manager

Barbacoa Resturant and showbar
07.2017 - 11.2019

Shift Manager

Raj Bar And Restaurant
07.2016 - 08.2017

Banquets Food Service Waiter

Gloria Palace Royal Hotel & Spa
07.2015 - 08.2016

Duty Manager / Team leader

Supermarket Everest
04.2015 - 09.2016

Front Desk Receptionist

Hotel holiday club sol amadores
12.2014 - 12.2015

Head waiter/ Supervisor

taj palace
10.2013 - 10.2014

Host, Waiter Assistant, Food runner

Taj palace
11.2012 - 10.2013

Owner/ Director

Restaurant Nibiru
09.2010 - 06.2012

Pizza Maker

Restaurant Nibiru
08.2010 - 09.2010

Waiter And Cook Helper

Pizzeria el mundo
03.2008 - 07.2008

High School Diploma - undefined

New speedy

GED - computer science and management

New capital
Achut Poudel