Providing comprehensive guidance to clients, stakeholders, and internal teams to guarantee strict compliance with financial and accounting policies and procedures.
Conducting detailed financial analyses of program expenditures to ensure that funding is meticulously monitored and tracked in alignment with approved budgets.
Dedicated to ensure the prompt and precise processing of financial claims and all associated accounting activities, including journaling, settlements and reconciliation of PHU's & Non PHU's to close accounts.
Diligently updating and maintaining databases, reports, and financial record which contributes to the accuracy and reliability of our financial management system.
Improved overall department efficiency by streamlining processes and implementing new strategies.
Retail Customer Service Representative
WALMART
09.2022 - Current
Participated in store operations like inventory, ensuring pricing accuracy & seasonal logistics
Handled returns and answering inquiries regarding Walmart merchandise, store policies, which resulted in an increase in customer satisfaction
Experience in managing multiple responsibilities concurrently while maintaining a high standard of work
Improving customer experience
Implemented interactive customer service and delight through problem solving and improvisational thinking
Sold and promoted the Walmart MasterCard by using superior verbal communication skills to educate all customers about the benefits, promotions the card has to offer
Space and Presentation Specialist
TARGET
11.2021 - 07.2022
Executed the planogram and adjacency best practices with accuracy and timeliness
Managed multiple projects across teams and communicated project progress proactively to the respective stakeholders
Executed business context and performed the responsibilities as a division back up whenever the Minneapolis central team needed an extra set of hands using Planogram
A team player with the ability to collaborate effectively with diverse groups to achieve common goals
Advanced skills in Microsoft Word, Excel, and PowerPoint, enhancing productivity and efficiency in various tasks
Seller Partner Support
AMAZON
08.2020 - 10.2021
Managed the seller onboarding process via the SOA team and the FBA team channels which resulted in sellers being able to sell their products and ship it out to customer using various ecommerce channels
Coordinated inventory shipments and deliveries to the proper Amazon warehouse for a faster delivery process for both the sellers and customers
Collaborated with the payments teams to handle seller's issues and queries
Maintained satisfactory performance indicators such as quality, productivity, first contact resolution, and attendance
Education
MBA - Finance
Brock University
St. Catharines, ON
06.2024
Bachelor of Business Administration -
St Joseph’s College of Commerce
Bangalore, India
05.2020
Skills
Expense Reduction
Financial Statement Analysis
Financial Modelling and Portfolio Analysis
Due Diligence
Financial Auditing
Problem Solving
Excel
Certification
Bloomberg (BMC)
Clubs And Memberships
Sports Representative Council (BBA), 04/2019, 05/2020, St Joseph’s College of Commerce, Bangalore, India
Tennis Sports Captain, 04/2018, 05/2020, St Joseph’s College of Commerce, Bangalore, India
Awards
Student Leadership, 08/2022, Brock University
Outstanding achievement in sports, 05/2020, St Joseph’s College of Commerce
Best Tennis Player (BU), 04/2019, St Joseph’s College of Commerce