Achini Saumya

Experienced supervisor with over 2 years of leadership experience and 4 years in customer service. Skilled in team management, operational efficiency, and delivering top-tier customer experiences. Proven ability to improve performance, reduce costs, and drive customer satisfaction. Bilingual in English and basic French (A2 level), with strong Microsoft Office skills. Eager to contribute my skills and experience to a dynamic team in a challenging and rewarding role.

• Food Handler's Certificate

Office Administration Projects (Academic & Practical Experience)
Seneca College – North York, ON
2020 – 2022

• Coordinated and managed multiple class projects, overseeing schedules, team communication, and preparation of final presentations to ensure timely and successful completion.
• Gained hands-on experience in preparing reports, performing data analysis, and utilizing Microsoft Excel and Word to create professional documents and presentations.
• Assisted in organizing academic events, including scheduling meetings, sending out invitations, and taking detailed meeting minutes to ensure smooth operations.
• Demonstrated strong time management skills by balancing academic responsibilities with part-time work, successfully prioritizing tasks and meeting all deadlines.