Hardworking and reliable Manager with strong ability in Public Relations. Offering advice and professional demeanor. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Managing Owner
Forest City Cremation Services
London, ON
02.2000 - 04.2017
Performed administrative duties such as answering phones, filing paperwork and completing forms.
Scheduled funeral services, coordinated burials and arranged cremations.
Consulted with families of deceased to make funeral arrangements.
Prepared legal documents such as death certificates and permits for burial or cremation.
Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
Obtained information to complete death certificates or burial permits.
Assisted in pre-arranging funerals with clients.
Offered counseling and comfort to bereaved family members and friends.
Actively participated in community outreach programs designed to promote awareness about funeral industry services.
Arranged transportation of body from place of death to funeral home.
Facilitated final disposition planning by providing resources about cemetery plots or mausoleum spaces.
Completed and filed all necessary legal documentation quickly and accurately.
Conducted pre-need consultations to educate clients on available funeral plans.
Provided support to colleagues during times of high volume activity.
Met with client families to discuss service options and pricing plans.
Supervised staff on duty during viewings, funerals or memorial services.
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