Achaimae Idali
Ottawa,ON
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Browns St Laurent
01.2023 - Current
- Supervised and led a team of sales associates, ensuring they are motivated, well-trained, and meeting performance targets
- Conducted regular team meetings to communicate goals, promotions, and address any concerns
- Fostered a customer-centric environment by providing exceptional service and resolving customer issues promptly
- Trained staff on effective customer service techniques to enhance the overall shopping experience
- Conducted regular training sessions for new and existing employees on product knowledge, sales techniques, and company policies
- Managed daily store operations, including inventory control, cash handling, and closing procedures
- Developed and implemented strategies to improve sales performance and operation efficiency
- Exceed monthly sales targets through effective staff coaching and incentive programs.
Cashier
Central bergham
04.2019 - 10.2019
- Handled cash transactions accurately and efficiently
- Managed food orders and ensured timely delivery to customers
- Adhered to all health and safety regulations while maintaining high standards of cleanliness
- Provided excellent customer service, addressing customer inquiries and resolving issues promptly.
Education
B.com Finance -
University Of Ottawa
12.2021
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- MS Office
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Distinctions
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Timeline
Assistant Manager
Browns St Laurent
01.2023 - Current
Cashier
Central bergham
04.2019 - 10.2019
B.com Finance -
University Of Ottawa
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