Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ACE GALLANT

Sackville,Canada

Summary

Compassionate and dependable frontline support worker with experience providing direct care, emotional support, and crisis intervention to vulnerable individuals, including youth. Skilled in maintaining safe, structured environments, responding to challenging behaviors with patience and empathy, and supporting daily living skills. Strong communicator with experience in documentation, teamwork, and trauma-informed care. Committed to delivering high-quality, person-centered support aligned with organizational values.

Overview

1
1
Certification

Work History

Personal Support Worker Volunteer

R.E.C.A.P.
12.2025 - Current
  • Support individuals in community-based residential settings by providing structure, routine, and emotional support.
  • Assist with medication support and ensure accurate documentation and reporting.
  • Build trusting, respectful relationships that promote engagement, safety, and stability.
  • Maintain a healthy and safe environment while responding to individual needs with flexibility.

Personal Support Worker

Horizon Health Network
07.2025 - Current
  • Provide direct care and daily support to individuals with complex physical, emotional, and behavioral needs.
  • Assist with personal care, hygiene, routines, and activities of daily living while promoting dignity and independence.
  • Monitor behaviors, emotional well-being, and safety concerns, responding calmly and appropriately to challenging situations.
  • Document observations and incidents accurately in accordance with organizational policies.
  • Work collaboratively with healthcare professionals to ensure consistent, high-quality care.

Education

Bachelor of Science - Nursing

Beal University Canada
Sackville, NB

Skills

  • Supporting individuals with complex needs and challenging behaviors
  • Behavioral support, de-escalation, and crisis intervention
  • Emotional guidance and relationship-building
  • Life-skills support (hygiene, routines, personal care)
  • Maintaining safety and promoting healthy environments
  • Accurate documentation and report writing
  • Trauma-informed and client-centered care
  • Collaboration with multidisciplinary teams
  • Strong communication, adaptability, and reliability
  • Knowledge of community resources and support services
  • Computer skills and electronic documentation

Certification

  • First Aid & CPR (Current)
  • Basic Life Support (BLS)
  • Crisis intervention experience
  • Strong understanding of confidentiality and professional ethics
  • Willing and able to work evenings, weekends, and flexible shifts
  • Able to obtain Criminal Record Check, Vulnerable Sector Check, and Social Development Check

Timeline

Personal Support Worker Volunteer

R.E.C.A.P.
12.2025 - Current

Personal Support Worker

Horizon Health Network
07.2025 - Current

Bachelor of Science - Nursing

Beal University Canada
ACE GALLANT