Accal Benjamin

Production & Inventory Management Logistics, Scheduling, & Resource Management Data Analysis & Performance Reporting Employee Support & Administrative Oversight

• Managed the end-to-end SAP Production Order lifecycle, including creation, execution tracking, and closure, ensuring 100% data integrity by investigating and resolving all order discrepancies.
• Analyzed complex production data to generate accurate yield reports and reconcile material consumption and output, directly supporting inventory accuracy and financial reporting.
• Collaborated cross-functionally with the Quality department to monitor and ensure the timely completion of mandatory quality checks, maintaining compliance standards on the production line.
• Executed all logistical scheduling by coordinating the confirmation and rescheduling of trailer loads with third-party carriers and inter-plant locations using E2open and SAP systems.
• Supported production planning and scheduling, managing daily crew manning and resource allocation. Proactively addressed last-minute staffing gaps, ensuring continuous, uninterrupted production.
• Collected, compiled, and analyzed core Production KPIs and performance data nightly, feeding into daily and weekly SIC reports, SAP dashboards, and management summaries.
• Partnered with Manufacturing and Quality teams to conduct root-cause analyses on key losses (downtime, scrap, yield loss) and recommended actionable process improvements to enhance operational efficiency.
• Provided critical administrative support to the production leadership team, managing sensitive tasks such as payroll processing, vacation tracking, and employee-related documentation, ensuring accurate record-keeping.
• Facilitated smooth shift transitions by documenting and communicating comprehensive shift crossover notes and supporting new crew training, promoting a consistent and informed workforce.

• Managed inventory and supplies for concession stands and equipment.
• Supervised daily operations in high-volume cinema environment.
• Coordinated staff schedules to ensure optimal coverage during peak hours.
• Resolved customer inquiries and complaints with effective communication skills.
• Collaborated with management to improve workflow processes and efficiency.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.