Summary
Overview
Work History
Education
Skills
Certification
Areas Of Accomplishment
Work Availability
Timeline
Generic
Acacia Martin

Acacia Martin

Peachland,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience
3
3
Certification

Work History

Travel Specialist

Travel Best Bets
Nation wide
07.2018 - Current

Travel is my passion and creating your most memorable trip is my mission!
I give special attention to exactly what my clients are searching for and what is important to them.
It would be my pleasure to offer my services and help with your special vacation planning and events.
“My favourite part of working in travel is building relationships with clients and getting to know what their travel dreams are, and being able to make those vacation dreams a reality.”

Destination Expert:
Family Travel
All Inclusive
Groups
Destination Weddings
Honeymoons
Cruises/River Cruises
Bucket List Travel
Luxury
Flexible Itinerary Travel

  • Enhanced customer satisfaction by providing personalized travel recommendations and tailored itineraries.
  • Maximized client retention through exceptional customer service and timely followups.
  • Developed comprehensive travel packages, incorporating flights, accommodations, tours, and transportation options.
  • Collaborated with suppliers to negotiate exclusive deals, resulting in cost savings for clients.
  • Mentored junior agents to improve their sales techniques and industry knowledge, fostering a supportive team environment.

Strata/Rental Property Management Trainee

Inspire Property Managment
09.2023 - Current

HR Generalist/ HR & Onboarding Specialist

TNI The Network Inc. (division Closed)
09.2022 - 06.2023
  • Improved employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency and
  • Supported company growth by leading successful recruitment and hiring campaigns.
  • Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Reduced employee turnover with proactive conflict resolution and performance management strategies.

Community Engagement & Development Director

Hope Community Services
04.2014 - 09.2022
  • Increased donor engagement by implementing strategic fundraising initiatives and campaigns.
  • Managed grant proposals for successful funding acquisition, leading to expanded program offerings.
  • Developed and executed annual fundraising plans, resulting in consistent revenue growth yearoveryear.
  • Strengthened relationships with community partners through targeted outreach and collaborative projects.

Literacy Outreach Coordinator

Hope Community Services
04.2014 - 09.2022
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Social Media Specialist

Hope Community Services
04.2014 - 09.2022
  • Increased brand awareness by developing and implementing targeted social media campaigns.
  • Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
  • Boosted website traffic with link placement in social media posts and optimized SEO strategies.
  • Implemented employee advocacy program to encourage staff members to share company news on personal social networks for increased organic reach.
  • Produced visually appealing graphics using design tools such as Canva or Adobe Creative Suite to enhance social media presence.


Job Developer/Case Manager (Squamish)

Training Innovations/Douglas College
01.2013 - 01.2014
  • Increased job placements by developing customized employment plans for clients.
  • Built strong relationships with local employers to identify job opportunities, resulting in increased client placements.
  • Streamlined the job development process by creating effective tracking systems and tools for monitoring progress.
  • Improved employer partnerships through regular communication and follow-up, ensuring successful long-term collaborations.
  • Conducted thorough assessments of client skills, interests, and goals to develop targeted employment strategies.
  • Facilitated successful job placements by negotiating competitive wages and accommodations for clients with disabilities.
  • Expanded the network of potential employers by attending industry events, conferences, and meetings regularly.

Store Manager (Squamish/Whistler)

Tac Mobility (TELUS)
04.2009 - 03.2013
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Marketing Representative/Special Event Coordinator

Vibrant Marketing
06.2003 - 02.2009
  • Coordinated event logistics for conferences and seminars to promote company offerings while managing budgets effectively.
  • Contributed creative ideas during brainstorming sessions that led to new product concepts or enhancements of existing products services.
  • Attended industry events and trade shows to promote brand and build relationships with potential customers.
  • Managed campaigns for various clients that consistently exceeded sales goals.

Education

Strata Managment /Rental Property Management

UBC - Sauder School of Business

Career Development Practitioner Diploma -

SFU
2010

Bachelor Of Business Administration -

Douglas College
2005

Skills

  • Organizational Skills
  • Active Listening
  • Critical Thinking
  • Public Speaking
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Flexible and Adaptable
  • Supervision and leadership

Certification

  • Family Literacy Specialist
  • Grant Writing - UFV
  • Business Consultation - UFV
  • Food Safe
  • Serving It Right
  • Social Media Management - UFV
  • Graphic Design - UFV

Areas Of Accomplishment

  • Coordinating
  • Accounting
  • Administration/Technical Skills
  • Human Resources
  • Career Counseling/Job Placement
  • Customer Service
  • Sales
  • Management
  • Facilitation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Strata/Rental Property Management Trainee

Inspire Property Managment
09.2023 - Current

HR Generalist/ HR & Onboarding Specialist

TNI The Network Inc. (division Closed)
09.2022 - 06.2023

Travel Specialist

Travel Best Bets
07.2018 - Current

Community Engagement & Development Director

Hope Community Services
04.2014 - 09.2022

Literacy Outreach Coordinator

Hope Community Services
04.2014 - 09.2022

Social Media Specialist

Hope Community Services
04.2014 - 09.2022

Job Developer/Case Manager (Squamish)

Training Innovations/Douglas College
01.2013 - 01.2014

Store Manager (Squamish/Whistler)

Tac Mobility (TELUS)
04.2009 - 03.2013

Marketing Representative/Special Event Coordinator

Vibrant Marketing
06.2003 - 02.2009

Strata Managment /Rental Property Management

UBC - Sauder School of Business

Career Development Practitioner Diploma -

SFU

Bachelor Of Business Administration -

Douglas College
Acacia Martin