Abygail Ramos
El Monte
Summary
Highly-motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level positions with the opportunity for growth within the company. Possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual, professional, and committed to satisfying customer needs and meeting office demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Frontline Member Associate
Sam's Club
05.2024 - Current
- Demonstrated a strong work ethic and commitment to upholding company values in all interactions with members, colleagues, and supervisors.
- Assisted in training new team members, ensuring they were well-equipped to uphold company standards and provide excellent service.
- Contributed to an increase in sales by promoting membership benefits and highlighting additional products or services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Diesel Mechanic Assistant/ Office Assistant
JNH Truck Repair
02.2023 - 04.2024
- Ensured availability of correct tools and parts for each job in the service truck as a mechanic assistant.
- Installed new parts or replaced worn-out components using hand tools or power tools.
- Followed manufacturer guidelines for all repairs and services completed.
- Kept accurate records detailing the type of work performed on each vehicle serviced.
- Provided assistance to mechanics during major repairs such as transmission rebuilds or engine overhauls.
- Maintained an organized filing system of paper documents and electronic files.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Caregiver
The Kensington Sierra Madre
10.2021 - 02.2023
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Accompanied clients to social events such as movies or plays.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Followed safe lifting and transferring techniques to transport residents.
- Built strong and trusting rapport with clients and loved ones.
Takeout
BJ's Restaurant
10.2021 - 12.2021
- Counted and balanced cash drawer at the beginning and end of shift.
- Provided excellent customer service to ensure a positive customer experience.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated ability to work independently with minimal supervision.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
Crew Trainer
Mcdonald's
09.2020 - 10.2021
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other team members to ensure timely completion of tasks.
- Operated cash register to process customer payments accurately and efficiently.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Prepared food items such as hamburgers, fries, and sandwiches according to restaurant standards.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Rio Hondo College
Whittier, CASkills
- Dedicated
- Hardworking
- Responsible
- Reliable
- Fast Learner
- Word Proficient
- Excel Proficient
- Social Media Proficient
- Adapt to Change Well
- Respectful
- Excellent Communication
Certification
- CPR/AED/First Aid Certification
Timeline
Frontline Member Associate
Sam's Club
05.2024 - Current
Diesel Mechanic Assistant/ Office Assistant
JNH Truck Repair
02.2023 - 04.2024
Caregiver
The Kensington Sierra Madre
10.2021 - 02.2023
Takeout
BJ's Restaurant
10.2021 - 12.2021
Crew Trainer
Mcdonald's
09.2020 - 10.2021
Rio Hondo College
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