ABU YOUSUF ALIF
Fort McMurray,AB
Summary
To obtain a position that will enable me to work with a passion for solid waste, wastewater, and utility operations. Dedicated to using strong leadership and communication skills to contribute to company success. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
PC Financial
Fort McMurray, AB
02.2024 - Current
February, 2024 - Present
- Communicated with customers and helped them find specific products.
- Answered questions and offered product advice.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Shell Canada
Fort McMurray, AB
09.2023 - 01.2024
September, 2023 - January, 2024
- Provided customer service and helped identify their needs
- Directed customers to merchandise.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
Education
High School Diploma -
Keyano College
Fort McMurray, AB04.2025
Skills
- Quick learner
- Problem resolution
- Active
- Data analysis
- Teamwork
- Data management
- Time management
- Computer skills (MS, Excel, PowerPoint, ArcGIS)
Summary Of Qualification
- Valid Class 5 License.
- Highly motivated person with excellent technical aptitude.
- Have great knowledge of putting data in GIC and making maps.
- Have experience on site for wildlife survey and soil and water sampling
- Good knowledge of environmental law and regulation
- Excellent physical condition and capable of lifting 50 lbs.
- Good at working under pressure in a fast-paced environment.
- Great customer with outstanding communication and interpersonal skills.
- Excellent analytical and problem-solving skills keeping minor details in mind.
- Excellent time management and organization skills.
- Ability to work independently and as a part of a team
- Experience operating in both Windows and Mac environment.
- Conduct titration experiments and analyses under our instructor.
- MS Office certified (Word, Excel, PowerPoint, Outlook)
References
Available upon request
Projects
Wildlife survey in Fort McMurray using wildlife camera, GIC software, and GPS Soil sampling and classification project and have done soil analysis in lab using hydro meter test, soil infiltration test, and compaction test. Groundwater sampling and quality test project in Fort McMurray. Plant survey in Fort McMurray to identify local plant species and behavior to local environment conditions. Land reclamation project in Fort McMurray.
Languages
English
Professional Working
Bengali
Native or Bilingual
Certification
- Valid Whims 2015 certification.
- Valid Microsoft PowerPoint certification.
- valid Microsoft Excel Certification.
- Valid Microsoft Word certification.
Timeline
Customer Service Representative
PC Financial
02.2024 - Current
Cashier
Shell Canada
09.2023 - 01.2024
High School Diploma -
Keyano College
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