Abukar Takow
Etobicoke,ON
Overview
15
15
years of professional experience
Work History
Truck Driver
Eagle Motor Company
Brampton, ON
11.2023 - 08.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Courier
DynaCare
07.2021 - 11.2023
- Provided exceptional customer service by maintaining a professional demeanor, addressing customer inquiries, and resolving delivery issues promptly
- Managed package handling with care, ensuring items were delivered in excellent condition and documenting any discrepancies or damages
- Adhered to all safety and regulatory guidelines, including vehicle maintenance checks, and maintained a clean driving record
- Assisted in managing and tracking inventory for deliveries, including accurate record-keeping and reporting of package statuses.
Taxi operator
Beck Taxi
10.2018 - 11.2021
- Maintained satisfactory customer service and internal needs
- Interpreted customer concerns for the technicians and apprentices to diagnose and repair vehicles
- Provided customer service to customers, meeting their needs and retaining customer retention.
Senior Service Advisor
Sp Plus Corporation
06.2015 - 10.2017
- Sustained customer satisfaction and policy requirements
- Trained and oversaw new employees and service advisors
- Assisted assistant service managers and helped better the service department
- Provided oversight after internal/sales needs, maintaining policy standards of completion before delivery.
Kitchen supervisor, line cook, and delivery driver
Banadir Restaurant
11.2009 - 11.2014
- Coordinated and supervised the work of kitchen staff
- Trained new employees during peak season
- Provided customer service to ensure customer satisfaction
- Ensure freshness of food and ingredients by checking for quality, and rotating stock.
Education
ESL Courses, Ontario Highschool Equivalent -
Emery Adult Learning Centre
Toronto, OntarioSkills
- Full Az License and drive Automatic transmission
- Outgoing and professional customer service skills
- Self-motivation and teamwork collaboration
Languages
English
Elementary
Timeline
Truck Driver
Eagle Motor Company
11.2023 - 08.2024
Courier
DynaCare
07.2021 - 11.2023
Taxi operator
Beck Taxi
10.2018 - 11.2021
Senior Service Advisor
Sp Plus Corporation
06.2015 - 10.2017
Kitchen supervisor, line cook, and delivery driver
Banadir Restaurant
11.2009 - 11.2014
ESL Courses, Ontario Highschool Equivalent -
Emery Adult Learning Centre