Abudllah Jan K Zardad
Sunnyvale
Summary
Dynamic hospitality professional with a proven track record at Kabob 786, excelling in guest relations and problem-solving. Recognized for enhancing customer satisfaction through exceptional service and effective multitasking. Skilled in food preparation and staff training, fostering a collaborative environment that drives operational efficiency and repeat business.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Kabob 786
05.2024 - 08.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Adapted to dynamic restaurant environment, effectively managing competing priorities during peak hours.
- Trained new servers on menu offerings, service protocols, and operational best practices.
- Monitored inventory levels and communicated needs to management for timely replenishment.
- Resolved guest complaints promptly, enhancing overall dining experience and fostering positive relations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Intern
MTN Satellite Communications
02.2021 - 05.2022
- Assisted in troubleshooting satellite communication equipment and resolving technical issues.
- Conducted research on emerging technologies to support operational improvements and efficiency.
- Collaborated with team members to streamline inventory management processes for satellite components.
- Documented procedures for equipment maintenance and operational best practices.
- Provided support in the preparation of project reports and presentations for stakeholder review.
- Developed user manuals and instructional materials for internal processes and tools usage.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA07-2026
Skills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- First aid training
- Guest relations
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Staff training
- Computer skills
- Data entry
- Staff supervision
- Operations management
- Data confidentiality
Timeline
Hospitality Worker
Kabob 786
05.2024 - 08.2025
Intern
MTN Satellite Communications
02.2021 - 05.2022
High School Diploma -
Fremont High School