UMMULKHEIR AHMED
NAIROBI
Summary
Seeking a dynamic role in public or private organizations where I can utilize my skills and experience to deliver exceptional customer service, achieve organizational goals, and foster personal growth through continuous learning, professionalism, and integrity..
Overview
8
8
years of professional experience
Work History
Head of County Parking
Nairobi County
01.2025 - Current
- Supervised daily operations of the city's parking system, including on-street and off-street parking facilities.
- Developed and implemented strategic policies to improve revenue collection and streamline parking operations.
- Managed a team of parking enforcement officers, ensuring compliance with city parking regulations and professional service delivery.
- Coordinated the issuance of parking permits, enforcement of fines, and resolution of customer complaints to improve public satisfaction.
- Conducted audits and reconciliations to ensure accurate financial reporting and prevent revenue leakage.
- Utilized data analysis and reporting tools to monitor parking trends, optimize space utilization, and forecast revenue growth.
SME Officer
Nairobi County Government
01.2023 - 12.2024
- Developed and implemented policies to promote the growth and sustainability of small and medium-sized enterprises (SMEs) within Nairobi County.
- Conducted needs assessments and stakeholder engagements to identify challenges faced by SMEs and recommend tailored solutions.
- Provided business advisory services, including guidance on financial management, marketing strategies, and regulatory compliance.
- Organized training workshops and capacity-building programs to empower entrepreneurs with essential business skills.
- Facilitated access to county-funded grants, loans, and financial support programs for qualified SMEs.
- Built and maintained partnerships with financial institutions, NGOs, and private sector stakeholders to support SME development.
Finance and Administrative Officer
Print Concierge
01.2022 - 01.2023
- Provide logistical, administrative and financial support and follow-up for substantive meetings organized by the Data For Development, Innovation and projects
- Review incoming correspondence, collect and prepare necessary information for reply/action, and draft and finalize responses
- Handle all mailings including bulk mailings of publications and finalize responses to accompany publications
- Manage project coordinators calendars and schedule of appointments
- Maintain an office filing system and assist in archiving
- Maintain and update project files, including project progress reports, workplans and budgets
- Track project expenditures and monitor the expenditure using all available analytic tools
- Draft for approval, amendments to project agreements, workplans and contractual aspects of projects with implementing partners
- Follow-up on the submission of financial reports by partners
- Gather and compile data and information for the preparation of documents, guidelines, speeches and position papers using website or content searches by selected themes
Logistic Payment Assistant
Coway
08.2021 - 12.2021
- Responsible for daily inbound shipment status update
- Monitoring Custom Clearance and verify documentation are correct (Commercial Invoice, Packing List)
- Coordinate with forwarder/shipping agent for custom clearance and containers loading process
- Key in invoice of Duty and Import payment in SAP System
- Perform inbound and update Good Receive
- Submission payment to logistic service provider
Administration Officer
Frontier Counties Development Council (FCDC)
04.2017 - 05.2018
- Responsible for planning, coordinating and directing a combination of procurement human resource management and development
- Assisting in compiling of statistical records, sorting, filing and dispatching of letters
- Organize and schedule meetings and appointments
- Providing customer related services
- Answering emails and reception desk duties
- Preparation of agendas and minutes
- Helping in the organization of workshop during community outreach programmes
- Drafting, Scrutinizing and verifying documents & statistics records such as the County Intergrated Development Plan
- Assisted in project management and evaluation
- Visited sites to see completion of projects and drafting of reports on the same
Education
Bachelor - Business Management
University of Selangor (UNISEL)
01.2022
Diploma - Business Management
University of Nairobi
01.2016
Skills
- PowerPoint presentations
- Computer visualization
- Organization skills
- Teamwork
- Problem solving
- Research skills
- Administration
- Report writing
- Communication skills
- Interpersonal skills
- ICT Competence
- Customer relation
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Head of County Parking
Nairobi County
01.2025 - Current
SME Officer
Nairobi County Government
01.2023 - 12.2024
Finance and Administrative Officer
Print Concierge
01.2022 - 01.2023
Logistic Payment Assistant
Coway
08.2021 - 12.2021
Administration Officer
Frontier Counties Development Council (FCDC)
04.2017 - 05.2018
Diploma - Business Management
University of Nairobi
Bachelor - Business Management
University of Selangor (UNISEL)
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