Abdulrahman Mahmoud
London,ON
Summary
Accomplished General Manager with over 4 years of senior leadership experience in managing multi-functional teams, driving operational excellence, and executing corporate strategies. Proven expertise in budget management organizational growth, and high-level decision-making. Strong record in negotiating partnerships, improving profitability, and leading diverse teams across multiple regions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Maison Decor Co
09.2021 - 09.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Security Officer
Commissionaires Grate Lakes
02.2025 - 08.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Information Systems Technician
Liquidation Max Inc
04.2024 - 02.2025
- Improved communication between IT department and end-users through clear explanations of complex technical concepts in easily understood terms when providing support or instruction.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Contributed to cost savings initiatives by identifying opportunities for hardware and software consolidation without compromising system performance or reliability.
- Improved network security with the installation and configuration of firewalls, antivirus software, and intrusion detection systems.
Compliance Officer
Federal Mortgage Bank of Nigeriia
08.2020 - 07.2021
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Education
Associate of Science - Software Systems Testing
Fanshawe College
04-2024
Bachelor of Science - Information Technology
Middlesex University
06-2020
Skills
- Customer service
- Time management
- Decision-making
- IT troubleshooting
- Information security
- Problem-solving skills
- Digital marketing
- Staff management
- Customer relationship management (CRM)
- Business analysis
Languages
English
Native or Bilingual
Certification
First aid and Cpr
Food Handling
Basic Life Support
Timeline
Security Officer
Commissionaires Grate Lakes
02.2025 - 08.2025
Information Systems Technician
Liquidation Max Inc
04.2024 - 02.2025
General Manager
Maison Decor Co
09.2021 - 09.2025
Compliance Officer
Federal Mortgage Bank of Nigeriia
08.2020 - 07.2021
Bachelor of Science - Information Technology
Middlesex University
Associate of Science - Software Systems Testing
Fanshawe College
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