Summary
Overview
Work History
Skills
Education
Certification
Languages
Websites
Timeline
Generic
Mir Abrar Khaled

Mir Abrar Khaled

Toronto,ON

Summary

A motivated and customer-oriented individual with excellent interpersonal communication abilities, committed to delivering outstanding service and generating positive customer interactions. I can respond to inquiries, solve issues and tactfully develop long term customer relationships. Furthermore, I can manage different tasks within fast paced environments and be punctual and professional. I am eager to learn by working along with my senior colleagues and try to contribute in solving highly skilled problems. I am also eager to both show and perfect my detail-oriented skills and team working spirit to help enhance customer satisfaction and fulfill company objectives.

Overview

3
3
years of professional experience
1
1

Year of post-secondary education

Work History

Director of Events & Coordination

Bangladeshi Graduate Students Association
01.2025 - Current
  • I coordinate and organize all events that is hosted by the Bangladeshi Graduate Students Association.
  • Managed complex timelines and resource allocation for multiple concurrent events without compromising quality or efficiency.

Teaching Assistant

Economics By Iqbal Mahmood
05.2022 - 06.2024
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Co-ordinate with parents about their children's progress and discussed if any other aid or help is required or not.
  • Managed over 50 parents per month by responding to calls, messages and attending weekly meetings .

President

Wordbridge School Business Club
12.2022 - 05.2024
  • I was the 3rd President of the business club of our school , where we organized monthly seminars on entrepreneurship and other aspects of business including finance and supply chain management .
  • In my tenure as president we held 2 business weeks where students were encouraged to set up small business of their own and conduct a small business for 5days and other than that we had startup pitch challenge , key note speeches from young successful startup founders and successful businessmen who have established a successful business and have been running it for a long time .

Vice President

Wordbridge School Community Service Club
01.2023 - 01.2024
  • As the vice president of the club me and my team organized seminars on tree planting, health awareness, and drug abuse prevention .
  • At the end of the year, we hosted a football championship with government delegates as chief guests, successfully raising funds for charitable donations

Skills

  • Teamwork and collaboration
  • Customer service
  • Time management
  • Reliability
  • Client relationship management
  • Customer feedback analysis
  • Complaint handling

Education

Bachelor of Arts - Business

York University
Toronto, ON
01.2025 - Current

Cambridge O Levels & A Levels - Business , Economics & Accounting

Wordbridge School
Dhaka, Bangladesh
05.2022 - 06.2024

Certification

  • Client Handling & Relationship Training - JMI Group
  • Customer Complaints Management Training - Iqbal Mahmood

Languages

English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Urdu
Upper intermediate (B2)

Timeline

Director of Events & Coordination

Bangladeshi Graduate Students Association
01.2025 - Current

Bachelor of Arts - Business

York University
01.2025 - Current

Vice President

Wordbridge School Community Service Club
01.2023 - 01.2024

President

Wordbridge School Business Club
12.2022 - 05.2024

Teaching Assistant

Economics By Iqbal Mahmood
05.2022 - 06.2024

Cambridge O Levels & A Levels - Business , Economics & Accounting

Wordbridge School
05.2022 - 06.2024
Mir Abrar Khaled