Mir Abrar Khaled
Toronto,ON
Summary
A motivated and customer-oriented individual with excellent interpersonal communication abilities, committed to delivering outstanding service and generating positive customer interactions. I can respond to inquiries, solve issues and tactfully develop long term customer relationships. Furthermore, I can manage different tasks within fast paced environments and be punctual and professional. I am eager to learn by working along with my senior colleagues and try to contribute in solving highly skilled problems. I am also eager to both show and perfect my detail-oriented skills and team working spirit to help enhance customer satisfaction and fulfill company objectives.
Overview
3
3
years of professional experience
1
1
Year of post-secondary education
Work History
Director of Events & Coordination
Bangladeshi Graduate Students Association
01.2025 - Current
- I coordinate and organize all events that is hosted by the Bangladeshi Graduate Students Association.
- Managed complex timelines and resource allocation for multiple concurrent events without compromising quality or efficiency.
Teaching Assistant
Economics By Iqbal Mahmood
05.2022 - 06.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Co-ordinate with parents about their children's progress and discussed if any other aid or help is required or not.
- Managed over 50 parents per month by responding to calls, messages and attending weekly meetings .
President
Wordbridge School Business Club
12.2022 - 05.2024
- I was the 3rd President of the business club of our school , where we organized monthly seminars on entrepreneurship and other aspects of business including finance and supply chain management .
- In my tenure as president we held 2 business weeks where students were encouraged to set up small business of their own and conduct a small business for 5days and other than that we had startup pitch challenge , key note speeches from young successful startup founders and successful businessmen who have established a successful business and have been running it for a long time .
Vice President
Wordbridge School Community Service Club
01.2023 - 01.2024
- As the vice president of the club me and my team organized seminars on tree planting, health awareness, and drug abuse prevention .
- At the end of the year, we hosted a football championship with government delegates as chief guests, successfully raising funds for charitable donations
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Client relationship management
- Customer feedback analysis
- Complaint handling
Education
Bachelor of Arts - Business
York University
Toronto, ON 01.2025 - Current
Cambridge O Levels & A Levels - Business , Economics & Accounting
Wordbridge School
Dhaka, Bangladesh 05.2022 - 06.2024
Certification
- Client Handling & Relationship Training - JMI Group
- Customer Complaints Management Training - Iqbal Mahmood
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Urdu
Upper intermediate (B2)
Timeline
Director of Events & Coordination
Bangladeshi Graduate Students Association
01.2025 - Current
Bachelor of Arts - Business
York University
01.2025 - Current
Vice President
Wordbridge School Community Service Club
01.2023 - 01.2024
President
Wordbridge School Business Club
12.2022 - 05.2024
Teaching Assistant
Economics By Iqbal Mahmood
05.2022 - 06.2024
Cambridge O Levels & A Levels - Business , Economics & Accounting
Wordbridge School
05.2022 - 06.2024
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