Abrar Yasir
Thorold,ON
Summary
An organized, result-oriented and proactive member service representative with an excellent track record of increasing service quality, sales and customer relations significantly. Exceptional communication, influencing and relationship skills which inspire confidence and loyalty. Committed to providing high-quality service to all clients to ensure ongoing business relationships. Excellent communication skills, attention to detail, and problem-solving abilities, stay motivated without direct supervision, and maintain discipline in high-stress situations. Detail-oriented and organized, adept at managing multiple tasks and priorities concurrently. Possess advanced technical competencies and adeptness in advocating for digital services.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES REPRESENTATIVE, CASHIER
7 Eleven Store
09.2023 - Current
- Engage with customers in courteous and professional manner to understand their needs.
- Conduct cash transactions accurately, including handling payments, providing change, and processing returns
- Stay informed about product features, benefits, and pricing to effectively answer customer inquiries and make appropriate recommendations
- Identify opportunities to upsell or cross-sell products to maximize sales and meet sales targets
- Actively promote products and special offers to customers to enhance sales and drive revenue.
SALES ASSOCIATE, CASHIER
Agora
01.2023 - 05.2023
- Provided friendly and knowledgeable assistance to customers, helping them locate products
- Resolved customer complaints, inquiries, and escalations promptly and professionally
- Ensured displaced products are returned to right department and shelf
- Offered assistance with unloading of merchandize and uploading of stocks
- Offer assistance with unloading of merchandize and uploading of stocks.
Stock Trader
Self-employed
04.2022 - 05.2023
- Conducted thorough analysis of markets, including price trends, trading volumes, and market sentiments
- Formulate effective trading strategies based on market analysis and risk assessment, aiming to achieve optimal returns while managing risk exposure.
- Stay informed about current events, economic trends, and developments in financial markets
- Utilize trading platforms, software tools, and algorithms to execute trades efficiently and effectively
- Maintained detailed records of all transactions, ensuring full compliance with regulatory requirements and policies.
Affiliate Marketer
The Passive Journal By Khalid Farhan
03.2022 - 02.2023
- Conducted market research to identify target audiences interested in online educational courses
- Utilized various online platforms and channels, such as social media platforms, and email marketing tools, to reach and engage with potential customers
- Stayed updated on industry trends and competitor activities to identify new opportunities
- Provided excellent customer support and assistance to address inquiries and concerns to customers.
- Develop effective marketing strategies to promote courses for identified target audiences.
Education
Bachelor of Business Administration -
Brock University
St. Catharines, ONSkills
- Interpersonal communication skills
- Relationship Building
- Sales and Marketing
- Money handling abilities
- Team Player and Attentive
- Adaptable and Flexible
- Autonomous and Self-reliant
- Fast learner and Coachable
Certification
- Certified in Communications
- Certified in FMCG Retail Management
- Certified in Trade Sales
Languages
English
Bengali
Hindi
References
Available upon request
Timeline
SALES REPRESENTATIVE, CASHIER
7 Eleven Store
09.2023 - Current
SALES ASSOCIATE, CASHIER
Agora
01.2023 - 05.2023
Stock Trader
Self-employed
04.2022 - 05.2023
Affiliate Marketer
The Passive Journal By Khalid Farhan
03.2022 - 02.2023
Bachelor of Business Administration -
Brock University
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