MD ABRAR FAIYAZ
Toronto,ON
Summary
Dynamic and results-driven professional with strong leadership, customer service, and operational management skills. Proven success in improving production workflows, managing retail operations, and achieving sales targets. Adept in staff training, inventory management, and client relations. Bachelor of Commerce graduate from York University, certified in First Aid, GMP, and Advanced Microsoft Excel. Committed to continuous learning and delivering high-quality performance in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Production Supervisor
Kii Naturals Inc
Toronto, ON
08.2022 - 02.2025
- Supervised daily production operations and managed team performance.
- Ensured quality control, compliance with food safety standards, and workflow optimization.
- Scheduled production, processed orders, and maintained accurate labeling and loading practices.
- Promoted Health & Safety practices and led continuous improvement initiatives.
Store Manager
MINISO Lifestyle Canada Inc
Toronto, ON
07.2018 - 05.2022
- Managed day-to-day store operations, cash handling, bank deposits, and inventory management.
- Delivered exceptional customer service and resolved client concerns.
- Recruited, trained, and supervised a team of 8 employees.
- Achieved monthly sales targets and provided reports to Head Office.
Event Manager
EY Party Rental & Ontario South Asian Art & Culture
Scarborough, ON
03.2017 - 04.2018
- Coordinated event operations and client service delivery.
- Managed sponsorships, financial transactions, and vendor communications.
- Ensured high client satisfaction and efficient event execution.
Cashier
Tim Hortons
Toronto, ON
07.2016 - 10.2017
- Handled night shift operations, drive-thru service, and cash transactions.
- Maintained food safety standards and delivered excellent guest service.
Education
Bachelor of Commerce -
York University
Toronto, CanadaSkills
- Customer Service Excellence
- Leadership & Team Management
- Inventory & POS System Management
- Staff Training & Development
- Production & Operations Management
- Quality Assurance & Continuous Improvement
- Microsoft Word, PowerPoint, Excel
- Cash Handling & Financial Reporting
- Problem Solving & Quick Learning
- Time Management & Deadline Achievement
Interests
- Art & Painting: Creative expression through original artworks.
- Sports: Active participation in cricket and soccer, emphasizing teamwork and strategy.
Languages
- English & Bengali
Volunteer Experience
The Food Bank of York Region, Toronto | 2022–2024
- Assisted with sorting, packaging, loading, and facility organization to meet food safety standards.
Muslim Student Association, York University, Toronto | 2014–2018
- Supported community services for Friday prayers and Ramadan events, including facility setup and meal distribution.
Save The People (Non-profit Founder), Bangladesh | 2010–2012
- Founded and operated a charity distributing clothing to underprivileged communities during winter seasons.
References
References available upon request.
Timeline
Production Supervisor
Kii Naturals Inc
08.2022 - 02.2025
Store Manager
MINISO Lifestyle Canada Inc
07.2018 - 05.2022
Event Manager
EY Party Rental & Ontario South Asian Art & Culture
03.2017 - 04.2018
Cashier
Tim Hortons
07.2016 - 10.2017
Bachelor of Commerce -
York University
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