Abrar Baeshen
Richmond Hill
Summary
Dynamic professional with extensive experience in laboratory operations and quality control. Proven ability to optimize workflows and enhance team collaboration, while ensuring accurate diagnostics. Skilled in operating advanced analyzers and delivering exceptional customer service, consistently achieving high standards in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Campaign Caller
Public Outreach
03.2025 - 04.2025
- Handled high-pressure situations calmly and professionally, consistently maintaining composure when faced with challenging scenarios or demanding callers.
- Achieved high-quality communication with voters, using active listening and clear verbal skills to address concerns accurately.
- Ensured timely and accurate data entry.
Daycare Assistant
Samaa Aden
02.2024 - 10.2024
- Maintained a safe, clean, hazard-free and supervised environment for children.
- Taught self-help skills like handwashing and tidying up.
- Tracked attendance through daily sign-in/out logs.
- Supported children's emotional well-being with empathetic care.
- Observed development and communicated progress to parents.
- Facilitated group activities to build social, communication, and problem-solving skills.
Medical Laboratory Technician
Advanced Alrazi Diagnostic Center
01.2022 - 12.2023
- Operated, calibrated, and maintained Mindray BS-240Pro (biochemistry analyzer) and CL-900i (chemiluminescence immunoassay analyzer) in a high-throughput clinical setting.
- Performed routine and specialized tests, ensured quality control, and troubleshot technical issues to maintain accurate and timely diagnostics.
- Followed safety protocols to maintain a safe and secure laboratory environment.
- Prepared reagents and solutions to ensure smooth and uninterrupted testing processes.
Medical Laboratory Technologist
Aden German International Hospital
01.2019 - 10.2021
- Independently operated and maintained Cobas e411 (electrochemiluminescence immunoassay analyzer) and Cobas Integra 400 Plus (biochemistry analyzer) for a wide range of diagnostic tests.
- Conducted daily calibration, quality control, and troubleshooting to ensure optimal analyzer performance and accurate patient results.
- Collaborated with laboratory staff to streamline operations and reduce turnaround time for routine and stat samples.
Education
Bachelor of Science - Biomedical Sciences
Lebanese International University
Aden, Yemen10-2016
Skills
- Goal-oriented and adaptable to change in fast-paced environments
- Strong communication and customer service skills from call center experience
- Team collaboration and workflow optimization
- Accurate data entry and Records management
- Safety and supervision
- Creative thinking
- Problem-solving
- Safety awareness
- Adaptability and flexibility
Languages
English
Arabic
Swahili
Certification
- English Communications Certificate: (Jun 2024)
- International Computer Driving License (ICDL): (Nov 2020)
Timeline
Campaign Caller
Public Outreach
03.2025 - 04.2025
Daycare Assistant
Samaa Aden
02.2024 - 10.2024
Medical Laboratory Technician
Advanced Alrazi Diagnostic Center
01.2022 - 12.2023
Medical Laboratory Technologist
Aden German International Hospital
01.2019 - 10.2021
Bachelor of Science - Biomedical Sciences
Lebanese International University
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