Summary
Overview
Work History
Education
Skills
Timeline
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Abram Presto

Calgary,Alberta

Summary

Motivated customer service professional with 10 years of experience, including roles as a server and in sales. Skilled in guest engagement, driving additional sales, and efficient task management in fast-paced environments. Proven ability to work independently while maintaining high service standards and teamwork. Strong at prioritizing tasks to enhance dining experiences and support smooth front-of-house operations.

Overview

4
4
years of professional experience

Work History

Social Media Marketing Specialist

Shopify
Calgary, Alberta
02.2024 - Current
  • Developed engaging social media content across multiple platforms.
  • Managed social media campaigns to enhance brand visibility.
  • Conducted market research to identify emerging trends and topics.
  • Creating strategies for paid advertising campaigns on different platforms.

Restaurant Server

OEB
Calgary, Alberta
02.2023 - 10.2025
  • Provided exceptional service to a high volume of daily customers in a fast-paced environment.
  • Demonstrated in-depth knowledge of menu items and made personalized recommendations to enhance the guest experience.
  • Regularly checked on guests to ensure satisfaction with meals and promptly resolved any issues.
  • Assisted other departments, including bartending and bussing tables, during peak hours to support smooth operations.
  • Completed opening and closing checklists to ensure efficient restaurant operations.

Restaurant Server

The Old Spaghetti Factory
Banff, Alberta
10.2021 - 05.2022
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Certificate - Marketing

Southern Alberta Institute of Technology
Calgary
06-2025

Certification And Qualification -

ProServe Certification — Alberta Gaming, Liquor An

Skills

  • Exceptional Customer Service
  • Teamwork and Collaboration
  • Goal-Oriented
  • Adaptable and willingness to learn
  • Ability to multitask and adapt in a fast paced environment

Timeline

Social Media Marketing Specialist

Shopify
02.2024 - Current

Restaurant Server

OEB
02.2023 - 10.2025

Restaurant Server

The Old Spaghetti Factory
10.2021 - 05.2022

Certificate - Marketing

Southern Alberta Institute of Technology

Certification And Qualification -

ProServe Certification — Alberta Gaming, Liquor An

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Abram Presto