Abram Labib
WINNIPEG,MB
Overview
4
4
years of professional experience
Work History
Store Manager
Freedom Mobile
Winnipeg, Manitoba
05.2024 - Current
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Planned special promotions or discounts based on market trends.
- Developed strategies to maximize sales and profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Trained and mentored associates to teach daily tasks and procedures.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
Sales Floor Supervisor
Calvin Klein
Winnipeg
01.2024 - 04.2024
- Oversee and manage daily operations during assigned shifts
- Monitor and maintain store standards, including cleanliness, visual merchandising, and product presentation
- Train, mentor, and motivate sales associates to enhance their product knowledge and customer service skills
- Responsible for opening or closing the store, including cash handling procedures and security protocols
- Worked closely with management team to achieve store objectives.
Sales Associate
Calvin Klein
Winnipeg
02.2023 - 01.2024
- Assist in inventory management, restocking, and coordinating merchandise displays to optimize sales
- Address customer inquiries, concerns, and requests promptly, ensuring a high level of customer satisfaction
- Acquired customer information for email and online marketing
- Maintained store at company cleanliness standards
- Pushed sales to meet and exceed company weekly and monthly incentives, boosting sales analytics above company average.
Supervisor
Folklorama Egyptian Pavilion Festival
Winnipeg
08.2022 - 08.2023
- Assist in the setup and breakdown of pavilions, ensuring a welcoming and organized festival environment
- Greet and guide attendees, providing information about pavilion activities and events
- Support pavilion staff in managing crowds and ensuring a smooth flow of visitors
- Collaborate with fellow volunteers to address any issues or challenges that may arise during the festival
- Aid pavilion vendors and exhibitors, ensuring their needs are met during the festival
- Foster a positive and friendly atmosphere, contributing to the festive spirit of the Pavilion Festival.
Sales Associate
RAZA Apparel
Indianapolis
04.2021 - 03.2022
- Provide exceptional customer service by assisting shoppers in finding and selecting merchandise
- Assist with inventory management, including restocking shelves and monitoring product availability
- Execute visual merchandising standards to create an attractive and appealing store layout
- Collaborate with team members to achieve sales targets and contribute to a positive work environment
- Address customer inquiries and resolve issues promptly and courteously
- Participate in store promotions and sales events to maximize revenue opportunities.
Sales Associate
Phone Repair kiosk
Indianapolis
11.2020 - 06.2021
- Provide exceptional customer service by greeting and assisting customers at the phone repair kiosk
- Diagnose and assess customers' mobile device issues and offer appropriate repair solutions
- Demonstrate technical knowledge of various mobile devices and their components
- Execute proficient and timely repairs, including screen replacements, battery swaps, and other common phone issues
- Educate customers on preventive maintenance and recommend accessories or protective measures
- Process transactions accurately, including handling cash and electronic payments
- Maintain a clean and organized kiosk, ensuring an inviting and professional atmosphere
- Address customer inquiries, concerns, and warranty-related issues with professionalism.
Education
Bachelor of Science - Data Science
University of Manitoba - Bachelor
07.2024
High School Diploma -
Westfield High School, Indianapolis
01.2021
Skills
- Supply Ordering
- Promotional planning
- Report Generation
- Operational budgeting
- Budget Administration
- Loss Prevention
References
Available Upon Request
Timeline
Store Manager
Freedom Mobile
05.2024 - Current
Sales Floor Supervisor
Calvin Klein
01.2024 - 04.2024
Sales Associate
Calvin Klein
02.2023 - 01.2024
Supervisor
Folklorama Egyptian Pavilion Festival
08.2022 - 08.2023
Sales Associate
RAZA Apparel
04.2021 - 03.2022
Sales Associate
Phone Repair kiosk
11.2020 - 06.2021
Bachelor of Science - Data Science
University of Manitoba - Bachelor
High School Diploma -
Westfield High School, Indianapolis