Summary
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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ABRAHAM THERESA

LETHBRIDGE,AB

Summary

Current customer service professional seeking a part-time position as a sales associate. A charismatic, communicative employee with the ability to pick up product knowledge quickly. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Work History

SALES ASSOCIATE

OLD NAVY OUTLET
05.2023 - 08.2023
  • Respond to customer questions concerning their intended purchase
  • Assist the customers with returns and refunds, and resolve complaints that may arise from their transactions with Old Navy
  • Stock and rearrange clothes that got out of order on the shelves
  • May be required to manage a section of the sales floor, e.g., may be assigned to handle the women’s or children’s section
  • Keep the designated store sections clean, including putting all clothes in order, folding them, and keeping them in their right positions
  • Greet customers as they arrive at the fitting room and keep the area tidy and always organized
  • Take clothes from the fitting room to the sales floor

THIS WAY ONward PROGRAM

04.2023 - 05.2023
  • Actively participated in customer-service training program
  • Attended weekly group sessions and contributed to group activities
  • Engaged with participants and volunteers of different ages and backgrounds
  • Demonstrated the ability to follow instructions and complete assigned tasks

Education

Certification in Front-End Development(Meta) -

Coursera
01.2023

Bachelor of Science - Computer Science

University of Lethbridge
Lethbridge, AB
09.2027

High School Diploma -

Zee Excellent High School
01.2022

Skills

  • Successfully completed the 2023 This Way ONward Retail Training Program
  • Has one year of relevant customer service experience
  • Flexible schedule: current availability allows for a wide variety of shifts, including early mornings
  • Comfortable greeting customers and assisting them in finding products
  • Provides honest and confident feedback to customers for fit and style
  • Ability to work with the team to keep a clean, stocked, organized workplace to ensure efficient service
  • Performing point-of-sale transactions
  • Works well on a team and individually
  • Able to serve customers in a prompt and friendly manner
  • Adheres to company safety policies and procedures
  • Inventory Control
  • Sales Development
  • Payment Processing
  • Order Processing
  • Exceptional customer service

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

SALES ASSOCIATE

OLD NAVY OUTLET
05.2023 - 08.2023

THIS WAY ONward PROGRAM

04.2023 - 05.2023

Certification in Front-End Development(Meta) -

Coursera

Bachelor of Science - Computer Science

University of Lethbridge

High School Diploma -

Zee Excellent High School
ABRAHAM THERESA