Abraham Ortiz
Porterville
Summary
Dynamic sales professional with a proven track record at AutoZone, excelling in customer service and upselling techniques. Skilled in point-of-sale operations and merchandise display, I enhanced store organization and customer satisfaction. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Recognized for effectively resolving inquiries and training new team members, fostering a collaborative environment that drives sales success.
Overview
1
1
year of professional experience
Work History
Sales
AutoZone
05.2024 - Current
- Processed transactions accurately and efficiently using point-of-sale systems, ensuring smooth checkout operations.
- Maintained store organization and cleanliness, contributing to a welcoming environment for customers.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Resolved customer inquiries and complaints effectively, promoting brand loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Stocked shelves efficiently to maintain organized product displays and enhance customer experience.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Butterfield Charter School
Porterville, CASkills
- Sales problem-solving
- Sales background
- Sales alignment
- Telephone sales
- Teamwork and collaboration
- Customer service
- Upselling
- Merchandise display
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales
AutoZone
05.2024 - Current
Butterfield Charter School
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