Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abraham Ortiz

Porterville

Summary

Dynamic sales professional with a proven track record at AutoZone, excelling in customer service and upselling techniques. Skilled in point-of-sale operations and merchandise display, I enhanced store organization and customer satisfaction. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Recognized for effectively resolving inquiries and training new team members, fostering a collaborative environment that drives sales success.


Overview

1
1
year of professional experience

Work History

Sales

AutoZone
05.2024 - Current
  • Processed transactions accurately and efficiently using point-of-sale systems, ensuring smooth checkout operations.
  • Maintained store organization and cleanliness, contributing to a welcoming environment for customers.
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Resolved customer inquiries and complaints effectively, promoting brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Stocked shelves efficiently to maintain organized product displays and enhance customer experience.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

Butterfield Charter School
Porterville, CA

Skills

  • Sales problem-solving
  • Sales background
  • Sales alignment
  • Telephone sales
  • Teamwork and collaboration
  • Customer service
  • Upselling
  • Merchandise display

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales

AutoZone
05.2024 - Current

Butterfield Charter School
Abraham Ortiz