Abraham Jaime
Arleta
Summary
A seasoned Operations Supervisor with a proven track record at CVS Pharmacy, I excel in operations management and staff supervision. My leadership significantly enhanced team productivity and customer satisfaction, leveraging skills in performance monitoring and employee development. Demonstrated ability to innovate and drive operational excellence, achieving goals with precision and fostering a culture of continuous improvement.
Offering solid foundation in leadership and teamwork, eager to learn and grow within operations environment. Contributes to understanding of operational processes and team coordination, bringing strong organizational and problem-solving skills. Ready to use and develop these skills in Desired Position role.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
CVS Pharmacy
01.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
Shredder Operator
On & Off Site Shredding
02.2021 - 01.2022
- Enhanced workplace safety by conducting regular equipment inspections and maintenance.
- Streamlined operations by maintaining accurate records of shredded materials and reporting discrepancies when necessary.
- Assisted in training new employees on shredder operation, fostering a skilled workforce
Moving Specialist
Ultimate Moving & Hauling
06.2020 - 12.2021
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
- Conducted regular inventory audits to ensure all items were accounted for during each move, preventing loss or damage claims from clients.
Education
High School Diploma -
Robert Fulton College Prep
Van Nuys 06.2020
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Customer relations
- Production
- Management
- Cycle counting
- Customer service
- Goal setting
- Productivity management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Supervisor
CVS Pharmacy
01.2022 - Current
Shredder Operator
On & Off Site Shredding
02.2021 - 01.2022
Moving Specialist
Ultimate Moving & Hauling
06.2020 - 12.2021
High School Diploma -
Robert Fulton College Prep
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