Hi, I’m
Abraham Dedel
Dasmariñas ,Cavite
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and maritime sectors, notably with Las Palmas Hotel. Excelled in enhancing guest satisfaction and streamlining operations, demonstrating strong work ethic and exceptional guest relations skills. Proven ability in maintaining cleanliness standards and fostering positive customer service experiences, significantly contributing to repeat business and operational excellence.
Overview
37
years of professional experience
Work History
Las Palmas Hotel
Cabin Steward
Job overview
- Coordinated with other departments on board the ship, ensuring smooth operations and guest satisfaction.
- Contributed to the overall success of cruise voyages by delivering outstanding customer service experiences consistently throughout each journey.
- Demonstrated excellent communication skills when interacting with guests from diverse backgrounds and cultures.
- Conducted thorough inspections of cabins post-cleaning, guaranteeing adherence to company quality standards.
- Promoted safe practices among crew members by adhering to safety procedures at all times.
- Ensured timely room turnovers for incoming guests by working efficiently and adhering to tight schedules.
- Maintained inventory of cabin supplies and amenities, replenishing items as needed for guest comfort.
- Enhanced guest satisfaction by providing exceptional room cleaning and maintenance services.
- Provided personalized service to VIP guests, exceeding expectations and fostering repeat business.
- Supported fellow stewards in times of increased demand or staff shortages, maintaining high-quality service levels under pressure.
- Collaborated with team members to maintain consistently high cleanliness standards across all cabins.
Seacrest Maritime Services
Chief Cook
03.2022 - Current
Job overview
- Enhanced kitchen efficiency by streamlining meal preparation processes and implementing innovative cooking techniques.
- Fostered a culture of continuous improvement within the kitchen staff by regularly soliciting feedback and implementing changes aimed at enhancing efficiency, quality, and creativity.
- Mentored junior cooks in developing advanced culinary skills, fostering a supportive learning environment within the kitchen team.
- Collaborated with other chefs to develop seasonal menus featuring fresh, locally-sourced ingredients for diverse clientele.
- Ensured compliance with health department regulations through diligent monitoring of kitchen sanitation practices and staff training programs.
- Organized and executed successful catering events, showcasing the restaurant''s culinary talents while exceeding client expectations for service and presentation.
- Maintained high food quality standards through consistent taste testing, ingredient evaluation, and recipe refinement.
- Reduced food waste by utilizing proper storage methods, inventory tracking, and creative menu planning.
- Optimized budget management by negotiating supplier contracts, reducing costs without compromising quality or variety.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Cardef Maritime Shipping Services
Chief Cook
03.2021 - 09.2021
Vships Marime Services
Chief Cook
01.2015 - 08.2017
OSM Shipping Maritime Services
Chief Cook
01.2013 - 10.2013
PTC Maritime Services
Chief Cook
09.2009 - 12.2012
Magsaysay Maritime Shipping Services
Chief Cook
02.2004 - 12.2009
Parola Maritime Shipping Services
Chief Cook
01.2003 - 10.2003
NFD Maritime Shipping Services
Chief Cook
01.2002 - 06.2002
Michael Mar Maritime Shipping Services
Chief Cook
01.2000 - 01.2000
CFSharp Maritime Services
Second Cook
04.1996 - 11.1999
Job overview
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Assisted in inventory management, ensuring adequate stock levels while minimizing spoilage.
- Consistently met tight deadlines for meal service during peak dining hours, maintaining a calm demeanor under pressure.
- Reduced food waste with careful portioning and utilizing leftovers creatively in new dishes.
- Mentored junior kitchen staff, providing guidance on proper cooking techniques and workplace safety protocols.
- Maintained high standards of cleanliness, resulting in consistently positive health inspections.
- Ensured timely service by managing multiple simultaneous orders without sacrificing quality or presentation standards.
- Contributed positively towards overall establishment success through dedication, hard work, and a customer-focused approach.
- Demonstrated commitment to professional development through ongoing training workshops relevant to the culinary industry.
- Collaborated with Head Chef to develop new recipes and menu items, increasing customer satisfaction.
- Prepared various cuisine types, demonstrating versatility and adaptability in the kitchen environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Var Orient Maritime Shipping
Second Cook
02.1993 - 12.1995
Bahia Shipping Company
Messman
09.1992 - 07.1993
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Manila Midtown Hotel
Banquet Waiter
07.1987 - 01.1990
Job overview
- Executed synchronized meal service simultaneously serving multiple guests.
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
- Delivered catered food and supplies to facility for on-time set-up.
- Optimized service efficiency by seamlessly transitioning between various banquet roles as needed, including server, bartender, and food runner duties.
- Demonstrated attention to detail while arranging table settings according to predetermined guidelines and client preferences.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Arranged linens and table settings according to seating plan and event theme.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
University of The EastCaloocan City
Bachelor Of Science Hotel Restaurant Managment from Hotel, Resort And Restaurant Management
03.1990
Skills
- Laundry skills
- Cleanliness standards
- Sanitation protocols
- Maintenance knowledge
- Guest Relations
- Lost and found procedures
- Guest privacy
- Strong Work Ethic
- Customer Service
- Verbal and written communication
- Cleanliness and sanitation
- Passenger Assistance
- Food and Beverage Service
Timeline
Chief Cook
Seacrest Maritime Services
03.2022 - Current
Chief Cook
Cardef Maritime Shipping Services
03.2021 - 09.2021
Chief Cook
Vships Marime Services
01.2015 - 08.2017
Chief Cook
OSM Shipping Maritime Services
01.2013 - 10.2013
Chief Cook
PTC Maritime Services
09.2009 - 12.2012
Chief Cook
Magsaysay Maritime Shipping Services
02.2004 - 12.2009
Chief Cook
Parola Maritime Shipping Services
01.2003 - 10.2003
Chief Cook
NFD Maritime Shipping Services
01.2002 - 06.2002
Chief Cook
Michael Mar Maritime Shipping Services
01.2000 - 01.2000
Second Cook
CFSharp Maritime Services
04.1996 - 11.1999
Second Cook
Var Orient Maritime Shipping
02.1993 - 12.1995
Messman
Bahia Shipping Company
09.1992 - 07.1993
Banquet Waiter
Manila Midtown Hotel
07.1987 - 01.1990
Cabin Steward
Las Palmas Hotel
University of The East
Bachelor Of Science Hotel Restaurant Managment from Hotel, Resort And Restaurant Management
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