Experienced with managing client accounts and resolving account discrepancies. Utilizes effective communication and problem-solving skills to ensure client satisfaction. Track record of improving process efficiencies and maintaining accurate financial records.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Client Accounts Representative
AMN Health Care
San Diego , CA
01.2018 - 06.2025
Perform in-depth credit evaluations for new contracts and client accounts, supporting sales operations and risk management initiatives.
Execute high-volume daily collections activities with a focus on relationship-building and issue resolution to improve DSO (Days Sales Outstanding).
Analyze and reconcile complex accounts receivable transactions, ensuring alignment with the general ledger and maintaining audit readiness.
Generate and interpret detailed financial reports, identifying trends and discrepancies to inform strategic decision-making.
Maintain precise aging schedules and proactively recommend and implement process enhancements to streamline collections and improve cash flow.
Serve as a key point of contact for client billing inquiries, resolving payment disputes with professionalism and efficiency to uphold customer satisfaction and internal KPIs.
Bookkeeper- Part time
HR Accounting & Real Estate
01.2017 - 01.2018
Spearheaded end-to-end bookkeeping operations for YourHost.com using QuickBooks, ensuring seamless financial management.
Oversaw Accounts Receivable/Accounts Payable (AR/AP), conducted detailed monthly reconciliations, and delivered comprehensive financial reports to drive informed decision-making.
Implemented adjustments to financial statements, significantly enhancing accounting accuracy and operational efficiency across all financial processes.
Developed and executed payment plans, processed transactions, and swiftly resolved complex financial inquiries, ensuring customer satisfaction and financial clarity.
Accounts Payable Associate
Quantum Design
San Diego , California
01.2014 - 01.2017
Processed high volumes of vendor invoices and employee expense reports with accuracy and timeliness, ensuring compliance with company policies and accounting standards.
Managed weekly check runs, executed wire transfers, and handled Positive Pay transmissions, maintaining strong internal controls and minimizing risk of fraud.
Accurately coded general ledger entries and supported the month-end close process, contributing to timely and accurate financial reporting.
Proactively identified and resolved invoice discrepancies, strengthening vendor relationships and improving communication workflows.
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