Abraham Abramov
Montreal
Overview
6
6
years of professional experience
Work History
Composite Accounting Representative
Canadian National Railways (CN)
01.2025 - Current
- Bill customers for rail-related services
- Trace amounts owed and billing information
- Process supplier invoices and payments
- Provide customer service
- Handle incoming requests
- Communicate with customers, suppliers, and internal departments
- Troubleshoot issues with billing and payments
- Contribute to improving data flows and results Qualifications
- Strong written and verbal communication skills
- Knowledge of the railway industry and order to cash processes
- Ability to adapt to different audiences
- Ability to track metrics and meet performance expectations
Teller
Scotiabank
08.2019 - 01.2025
- Assisting customers in setting up or closing accounts, completing loan applications, and signing up for new services
- Educating customers on the use of banking websites and mobile apps
- Analyzing customers' financial needs, establishing trust, and optimizing sales opportunities resulting in quality customer service
- Recognizing customers' needs and refers to appropriate representatives for cross-selling or service opportunities
- Assisting customers with compromised debit cards and referring them to the fraud department
Education
Bachelor of Commerce (B.Comm) - Finance
Concordia University
06.2023
Certificate in Arts & Sciences - Science
Concordia University
05.2019
College Diploma (DEC) - General Sciences and Mathematics
Dawson College
05.2015
Skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Outlook
- Teller Transactions
- Financial Software
- Fraud Identification
- Excellent Time Management Skills
- Account Coding Specialist
- Referral Management
- Excellent Communication Skills
- International Funds Transfer Process Expertise
- Account Management
- Data Security and Validation
Languages
Hebrew
English
French
Russian
Persian
Timeline
Composite Accounting Representative
Canadian National Railways (CN)
01.2025 - Current
Teller
Scotiabank
08.2019 - 01.2025
Certificate in Arts & Sciences - Science
Concordia University
College Diploma (DEC) - General Sciences and Mathematics
Dawson College
Bachelor of Commerce (B.Comm) - Finance
Concordia University
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