Aborisade Favour Tobi
Scarborough,ON
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Ui/Ux Design Intern
Access Bank Plc
Lagos, Nigeria
01.2019 - 06.2019
- Coordinated production across stages from concept and design development through final testing and optimization.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conferred with management and development teams to prioritize needs, resolve conflicts and develop solutions.
- Designed, built and maintained websites using authoring or scripting languages, content creation tools and digital media.
- Developed and documented style guidelines for website content.
- Created and improved visual designs to catapult websites forward in terms of looks and usability.
WareHouse Operative
Mnk Human Resources
Dublin, Ireland
04.2022 - 07.2022
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Transferred materials to and from warehouses, production lines and packaging lines.
IT Support Specialist
Fountain Gate Christian Church
Mallow, Cork
09.2022 - 08.2023
- Maintained working knowledge of current hardware and equipment by completing required training and reading applicable literature.
- Tackled troubleshooting and problem resolution to support end-user technical issues.
- Installed and supported desktop software titles and add-ons.
- Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
- Handled customer service issues by providing guidance or escalating for advanced support.
- Assisted customer in understanding products, components and systems using technical demonstration.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Demonstrated advanced product knowledge to solve customer issues.
- Supported customers with online billing, access and account issues.
- Assisted customers with various types of technical issues via email, live chat and telephone.
Care Support Worker
Victoria Health Care
Cork, Cork
08.2022 - 09.2023
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Supported bathing, dressing and personal care needs.
- Assisted with meal planning to meet nutritional plans.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained detailed records of services performed on clients.
Education
Master of Science - Software Design With Artificial, Machine Learning, Learning
Athlone Institute of Technology Athlone
Athlone09.2021
Bachelor of Science - Computer Science
Babcock University
Nigeria10.2020
High School Diploma -
Deeper Life High School
Lagos, Nigeria05.2016
Skills
- Upbeat and Positive Personality
- Data Entry
- Technologically Savvy
- Adaptive Team Player
- Issue and Complaint Resolution
- Courteous Demeanor
- Conflict Mediation
- Building Customer Trust and Loyalty
Timeline
IT Support Specialist
Fountain Gate Christian Church
09.2022 - 08.2023
Care Support Worker
Victoria Health Care
08.2022 - 09.2023
WareHouse Operative
Mnk Human Resources
04.2022 - 07.2022
Ui/Ux Design Intern
Access Bank Plc
01.2019 - 06.2019
Master of Science - Software Design With Artificial, Machine Learning, Learning
Athlone Institute of Technology Athlone
Bachelor of Science - Computer Science
Babcock University
High School Diploma -
Deeper Life High School
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