ABOOD SAMHAN
Toronto
Summary
As a motivated leader boasting over a decade of expertise in the dynamic hospitality sector, I excel in orchestrating premium services that prioritize guest satisfaction and uphold rigorous performance standards. My proficiency in overseeing general operations is complemented by a talent for recruiting, training, and inspiring teams to achieve their full potential. With a strategic approach to driving sales, I leverage robust operational and marketing initiatives to fuel business growth. My hands-on management style is finely tuned to enhance restaurant functions, ensuring every customer enjoys an exceptional service experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Ink Entertainment
07.2023 - 12.2025
- Spearheaded the successful opening of 2 restaurants in the company, taking the project from planning to launch within weeks.
- Recruited and trained a team of 30+ staff members, creating a strong service culture from day one.
- Managed all vendor relationships and negotiated contracts to ensure high quality and cost efficiency.
Sommelier
Marbl Group
05.2021 - 06.2023
- Expertly curated a dynamic wine selection, showcasing both local gems and international classics, to elevate the beverage experience.
- Maintained and enhanced a revered wine list at a top-tier city restaurant, contributing to its status as a culinary destination.
- Successfully drove robust wine sales, balancing cost-efficiency with premium offerings to optimize profitability.
- Curate an exceptional wine program, meticulously aligning with culinary profiles for optimal pairing experiences.
- Lead in-depth wine service training, ensuring staff excellence in storage, handling, and presentation.
- MADEMOISELLE MAY 2022 - JUNE 2023
- MARBL MAY 2021 - MAY 2022
General Manager
Akira Back (Bisha Hotel)
06.2018 - 01.2021
- Spearheaded business strategy optimization, enhancing operational excellence.
- Crafted innovative marketing tactics, boosting sales while maintaining labor efficiency.
- Upheld stringent food and beverage quality, ensuring exceptional presentation standards.
General Manager
One &Only Royal Mirage
08.2016 - 01.2018
- Specialized in training and motivating new staff.
- Hired staff for various departments according to skills required.
- Monitored kitchen staff closely to ensure adherence to required standards.
Education
Bachelor of Accounting - Accounting And Finance
Ryerson University
Toronto03-2013
LANGUAGE
English
Certification
WSET Level 2
PERSONAL DETAILS
Nationality: Canadian
Timeline
General Manager
Ink Entertainment
07.2023 - 12.2025
Sommelier
Marbl Group
05.2021 - 06.2023
General Manager
Akira Back (Bisha Hotel)
06.2018 - 01.2021
General Manager
One &Only Royal Mirage
08.2016 - 01.2018
Bachelor of Accounting - Accounting And Finance
Ryerson University