Navjyot Singh Multani
Niagara Falls,Canada
Summary
1. Innovative Business Development: Proven ability to conceptualize and execute innovative retail business ideas, driving sales growth and enhancing profitability. Expertise in analyzing market trends, consumer behavior, and competitor strategies to develop strategic initiatives that capture market share and drive customer engagement.
2. Sales Strategy and Execution: Adept at developing and implementing sales strategies to capitalize on opportunities and achieve revenue targets. Skilled in leveraging merchandising techniques, promotional campaigns, and customer engagement strategies to drive product visibility, stimulate demand, and maximize sales performance across multiple channels.
3. Leadership and Team Management: Experienced in leading and motivating sales teams to excel in a dynamic retail environment. Proficient in providing guidance, training, and support to sales associates, fostering a culture of accountability, collaboration, and continuous improvement. Demonstrated ability to optimize team performance, streamline operations, and achieve collective sales objectives.
4. Data-Driven Decision Making: Strong analytical skills combined with a results-driven mindset, enabling effective analysis of sales data and performance metrics to drive informed decision-making. Experienced in identifying trends, evaluating opportunities, and implementing actionable insights to optimize sales performance, improve operational efficiency, and enhance the overall customer experience.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
Book Depot Head Office
10.2023 - Current
- Demonstrated versatility by actively engaging in various departments within Book Depot, consistently adapting to new roles and responsibilities with proficiency.
- Excelled in each department by quickly grasping complex tasks and procedures, demonstrating a strong work ethic and a commitment to excellence.
- Actively participated in cross-training initiatives, imparting knowledge and expertise to colleagues across different departments to enhance overall team capabilities and efficiency.
- Contributed as a member of the Workers' Voice Group at Book Depot, actively involved in initiatives aimed at company growth and employee welfare.
- Collaborated with fellow group members to address employee concerns and implement solutions to improve the working environment.
- Played a pivotal role in advocating for the rights and well-being of workers, ensuring their voices were heard and their issues were addressed effectively.
- Worked towards fostering a culture of inclusivity and support within the organization, contributing to overall employee satisfaction and retention.
- Consistently lifted materials weighing as much as 55 pounds.
Assistant Brewer
Niagara Brewing Company
05.2023 - Current
- In one year, went from knowing nothing about brewing to becoming a skilled Assistant Brewer. Quickly learned techniques and quality control, now contributing confidently to brewery operations with passion and commitment.
- Support Brewing Team: Assist in all stages of brewing process, from ingredient prep to packaging, ensuring smooth operations.
- Maintain Quality: Work closely with Head Brewer to uphold strict quality standards, conducting checks to ensure product integrity.
- Implemented process improvements that resulted in a 50% increase in production efficiency.
- Ensure Safety: Adhere to safety protocols, maintaining a clean and organized workspace to minimize risks.
- Collaborate Effectively: Foster teamwork by communicating and coordinating tasks with brewing team and other staff.
- Drive Brewery Success: Contribute to overall success by dedicated support, maintaining quality, and promoting safety.
Server
Niagara Distillery
02.2023 - Current
- Joined Niagara Distillery as host, quickly demonstrating exceptional customer service skills.
- Took on additional responsibilities as expo while continuing to excel in hosting duties.
- Promoted to server within few months, delivering outstanding service and receiving positive feedback from guests.
- Recognized for professionalism, communication skills, and dedication to enhancing dining experience.
- Contributed to success and reputation of Niagara Distillery through exemplary performance.
- Hosted and served at numerous events held at distillery, including those for prestigious organizations like CIBC and Guarda World.
- Provided outstanding hospitality and service, contributing to success and reputation of distillery as premier event venue.
- Through my commitment to excellence, I strive to ensure that every guest leaves with unforgettable memories, further solidifying distillery's standing as premier choice for events.
- Supported needs of adedicated 15-person wait staff who attended to specific needs of countless customers daily for socially conscious restaurant with intentionality.
Education
BBA - International Business Law
Niagara College
09.2024
High School Diploma -
M.V.M
06.2021
Timeline
Warehouse Associate
Book Depot Head Office
10.2023 - Current
Assistant Brewer
Niagara Brewing Company
05.2023 - Current
Server
Niagara Distillery
02.2023 - Current
BBA - International Business Law
Niagara College
High School Diploma -
M.V.M
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