ABOLAJI EMMANUEL ADEPITAN

· Act as a point of contact for customers, clients, or suppliers via email, over the phone or in person

· Welcome visitors to the building, organising security clearance and showing them to meetings

· Booking meeting rooms for colleagues and arranging meeting schedules

· Organising filing systems and updating office databases

· Processing invoices, tracking receipts, inputting expenses and other basic bookkeeping tasks

· Arranging travel plans and hotel stays for staff members

· Ordering new office equipment, such as stationery, printer refills or staff uniforms

· Scheduling office meetings between teams, managers, and departments

Responding to questions and requests for information

• Keep track of inventory and records of the company’s exported Supplies
• Answered incoming calls, greeted clients, scheduled appointments, and handled other office and receptionist duties
• Planned, and scheduled company meetings in the office, off-site, and via videoconference
• Prepared documents such as invoices, memos, and financial statements and using word processor or presentation software
• Handled cash and cash-related transactions, issued receipts, records, and prepared bank deposits.

• Cleaned and supplied designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Performed and documented routine inspection and maintenance activities
• Carried out heavy cleansing tasks and special projects
• Notified management of occurring deficiencies or needs for repairs
• Adjust and carried out minor repairs
• Stocked and maintained supply rooms.

• Resolved customer complaints via phone, email, mail, and use telephones to reach out to customers
• Greet customers warmly and ascertain problem or reason for calling
• Assisted with placement of orders, refunds, or exchanges and cancel orders
• Advised on company information
• Took payment information and other pertinent information
• Answered questions and all enquiries and suggest solutions when a product malfunctions
• Handled product recalls
• Worked with customer service manager to ensure proper customer service is being delivered
• Compiled reports on overall customer satisfaction.