ABOLADE TAOFEEQ OLOYO

• MOBILE FINANCIAL SERVICE) MFS (E-BUSINESS, CARDS AND PHYSICAL CHANNELS

FIRST BANK OF NIGERIA (WHYTECLEON LIMITED)

• Sales of Bank’s Digital Product – Mobile Banking, USSD Banking and Online
• Acquisition of new customer base through agent banking and account opening
• Direct sales acquisition of new customer using the DSE Application – Tier-1 account
• Sales of bank’s card products for both local and international customer – Naira
• MasterCard, Verve Naira card, Dual debit visa card, Naira Credit card, Platinum visa
• Debit cards and Visa Prepaid dollar and naira cards
• Existing Customer retention through customer management and customer satisfaction
• Acquisition of new customer through referrals and through networking
• Relationship management of customers both corporate and individual
• Resolution of technical issues on agent banking platforms and on POS terminals
• Identification of prospects and total follow-up till acquisition
• Disputes managements on ATM, POS, Agent Banking Terminals, Cards, Online banking, Mobile Money Applications and USSD application disputes and technical issue management

GUARANTY TRUST BANK

• Support of ATM and resolution of Atm issues
• Resolution of general link and Inverter issues (branches, offsite and cash centers)
• Resolution of ATM, Inverter and Link/server related issues
• End user support (Hardware $ software) related

Second Class UPPER