Abjeet Brar
Brampton
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Hatch Group
Mississauga
10.2025 - 03.2026
- Assisted customers with inquiries and product information.
- Processed transactions accurately and efficiently at the checkout.
- Resolved customer complaints through effective communication and problem-solving.
- Provided product recommendations based on customer preferences and needs.
- Monitored inventory levels and reported shortages to management promptly.
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Retail Sales Associate
Gap
Mississauga
03.2025 - 09.2025
- Assisted customers in selecting clothing and accessories.
- Organized merchandise displays to enhance store presentation.
- Operated cash register for customer transactions and returns.
- Provided product knowledge and styling advice to customers.
- Handled customer inquiries and resolved issues promptly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
OMVIC -
Georgian College
Barrie 02.2026 - 05.2026
Skills
- Customer service
- Problem resolution
- Visual merchandising
- Transaction processing
- Excellent Interpersonal Skills
- Attention to detail
- Flexible
- Team player
- Energetic and positive
- Excellent interpersonal and communication skills
Languages
English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Certification
- CPR, AED & First Aid Certified
References
References available upon request.
Timeline
OMVIC -
Georgian College
02.2026 - 05.2026
Customer Service Associate
Hatch Group
10.2025 - 03.2026
Retail Sales Associate
Gap
03.2025 - 09.2025