Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abitha Neron

Summary

Motivated and results-driven customer service and sales professional with over six years of experience in fast-paced retail and service environments. Proven ability to build rapport, resolve concerns, and deliver personalized solutions that enhance customer satisfaction and drive sales. Seeking a full-time position where I can contribute strong communication skills, a passion for helping others, and a commitment to exceeding performance goals in a customer-focused team environment,

Overview

10
10
years of professional experience

Work History

Sales Associate

SEPHORA
04.2019 - 06.2025
  • Consistently exceeded monthly sales targets by leveraging consultative selling techniques to match client needs with high-margin beauty products and services.
  • Drove revenue growth by upselling and cross-selling across product categories, contributing to team sales goals and overall store performance.
  • Built and maintained a strong pipeline of loyal clients through strategic follow-ups, appointment setting, and personalized outreach, resulting in increased repeat business.
  • Utilized in-depth product knowledge to influence purchase decisions, build trust, and convert walk-ins into long-term customers.
  • Collaborated with team members to implement sales strategies during peak seasons and promotional campaigns, maximizing daily sales performance.
  • Recognized for delivering exceptional customer experiences that translated into high conversion rates and client retention.

Salesperson

Logistics Kulture
06.2021 - 02.2022
  • Developed and maintained a portfolio of clients by identifying shipping and logistics needs, offering tailored transportation solutions to reduce costs and improve delivery times.
  • Prospected new business via outbound calls, email outreach, and referrals, consistently exceeding monthly sales targets in a competitive logistics market.
  • Built strong client relationships by providing exceptional customer service, ensuring accurate documentation, on-time pickups, and timely issue resolution.
  • Collaborated with operations teams to coordinate freight movements, ensuring alignment with customer timelines and service-level agreements.

Team Member

Tim Hortons
07.2015 - 12.2018
  • Delivered fast, friendly service while handling high-volume transactions in a fast-paced, customer-focused environment.
  • Promoted new menu items and upsold add-ons to increase average transaction value and support daily sales goals.
  • Maintained an organized and well-stocked inventory to ensure product availability and minimize service delays.
  • Thrived under pressure during peak hours, multitasking efficiently while maintaining accuracy and professionalism.
  • Collaborated with team members to meet and exceed service speed and quality benchmarks, contributing to overall customer satisfaction.

Education

Paralegal Diploma -

Durham College
07.2025

Skills

  • Organized
  • Detail-oriented
  • Proficient computer skills (Word, PowerPoint, Excel)
  • Ability to work well under pressure and adhere to tight deadlines
  • Ability to multitask and work on multiple projects simultaneously
  • Motivated to continuously learn and grow within the company and my role
  • Ability to communicate clearly, concisely, and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience

Languages

French
Professional Working
English
Native or Bilingual

Timeline

Salesperson

Logistics Kulture
06.2021 - 02.2022

Sales Associate

SEPHORA
04.2019 - 06.2025

Team Member

Tim Hortons
07.2015 - 12.2018

Paralegal Diploma -

Durham College

Similar Profiles

CREATE PROFILE
Abitha Neron