ABIT JOSE
Vancouver,Canada
Summary
Personable and positive individual with excellent communication and problem-solving skills. Demonstrates a strong understanding of products and effectively utilizes CRM software to manage customer relationships. Committed to driving customer satisfaction and sales growth through exceptional service. Offers a compassionate and patient approach, always eager to learn and thrive in a supportive environment. Possesses a solid foundation in understanding human behavior, with experience in assisting both the elderly and the youth in daily living activities while maintaining a safe and positive living environment. Ready to utilize and further develop interpersonal and organizational skills in a community service role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Representative
PC Financial
01.2024 - Current
- Company Overview: Representing the PC financial banking institution, introducing prospects to a range of self service banking options and credit converting them into long term clients through value building and effective communication
- Tailoring communication to address the clients situation and match needs creating long term clients.
- Consistent in meeting weekly targets from week one, have brought in over 1000 clients to PC financial over the period of 11 months.
Senior Sales Representative
Canadian Tire Financial Services
08.2023 - 01.2024
- Company Overview: Worked for Canadian Tire and Triangle Bank corporation exceeding sales targets and goals set by the company
- Exceeding sales targets and goals set by the company
- Training new individuals in direct sales and acquiring clients
- Identifying and prospecting potential clients or customers, negotiating terms and closing deals.
Support Worker
Mar Joseph Ayurvedic Treatment Center
06.2021 - 09.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Helped clients manage and reach individual goals, supporting independent progression under treatment.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Youth Leader Volunteer
Kerala Catholic Youth Movement
04.2023 - 12.2023
- Enhanced youth engagement by organizing team-building activities and group discussions.
- Empowered youths to take ownership of their personal growth by encouraging them to lead workshops or contribute ideas for program improvements.
- Cultivated a culture of trust within the group through regular check-ins with individual participants about their experiences in the program.
- Promoted personal development among youths by providing guidance on goal-setting, time management, and decision-making skills.
Education
Associate of arts - PSYCHOLOGY
Capilano University
North Vancouver, BCSkills
- Sales Management
- Account Management
- Negotiation
- Driving
- Direct Sales
- Salesforce
- Daily living support
- Health and safety awareness
- Emotional support
- Active listening
- Mobility assistance
- Personal hygiene assistance
- Program planning
- Training and mentoring
- File management
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Certification
- Class 5 Licence, 01/01/23, 01/01/28
- Food Handler Certification, 01/01/23, 01/01/28
- BLS Certification, 10/01/24, 10/01/27
Timeline
Sales and Customer Service Representative
PC Financial
01.2024 - Current
Senior Sales Representative
Canadian Tire Financial Services
08.2023 - 01.2024
Youth Leader Volunteer
Kerala Catholic Youth Movement
04.2023 - 12.2023
Support Worker
Mar Joseph Ayurvedic Treatment Center
06.2021 - 09.2023
Associate of arts - PSYCHOLOGY
Capilano University
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