Summary
Overview
Work History
Education
Skills
Timeline
Languages
Work Availability
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Abish Haridasan

Mississauga,Canada

Summary

Experienced IT leader with over 16 years of expertise in ERP management, Oracle Fusion Cloud, and IT operations. Skilled in managing back-office ecosystems, optimizing business applications, and leading digital transformation initiatives. Strong track record of developing strategic roadmaps, improving operational efficiency, and fostering collaborative relationships with stakeholders. Recognized for driving innovation, maintaining information security compliance, and mentoring diverse, high-performing teams.

Overview

16
16
years of professional experience

Work History

Service Delivery Manager – IT Operations

Wipro Limited
01.2022 - Current
  • Lead operations for over 30+ business applications, including Oracle Fusion Cloud ERP, Oracle Integration Cloud, and Cloud Databases.
  • Develop and implement strategic roadmaps for Oracle Fusion Cloud platforms to enhance business processes and achieve efficiencies.
  • Establish and maintain Oracle governance frameworks, ensuring robust processes for licensing and compliance.
  • Partner with cross-functional teams to align Oracle Fusion capabilities with organizational goals, achieving streamlined operations.
  • Oversee KPIs and SLAs for vendors and internal teams, delivering measurable improvements in performance.
  • Ensure security and compliance by collaborating with Information Security teams and adhering to industry best practices.

Application Support Manager

Wipro Limited
08.2021 - 12.2021
  • Directed a 10-member team managing financial IT operations, streamlining workflows, and enhancing productivity.
  • Oversaw budgeting and resource allocation, ensuring profitability and operational efficiency.
  • Consulted with end-users to improve system usability and address deficiencies, driving user satisfaction.

Functional Architect

Wipro Limited
09.2019 - 08.2021
  • Designed and deployed enterprise solutions leveraging Oracle Fusion Cloud, focusing on Finance, HCM, and Supply Chain Management (SCM).
  • Directed integration of Oracle Fusion modules with other business platforms, enhancing interoperability and usability.
  • Implemented Oracle SPM and Sales Planning modules for revenue recognition and compensation management.
  • Collaborated with stakeholders to ensure Oracle Fusion Cloud solutions met organizational and regulatory standards.

Test Manager

Wipro Limited
07.2019 - 12.2019
  • Directed testing processes and corrective actions, tailoring strategies to address specific technical requirements.
  • Oversaw implementation, execution, and reporting of testing methodologies, providing advisory support to personnel.
  • Collaborated with senior IT management to enhance quality assurance by identifying issues and proposing actionable recommendations.
  • Defined and tracked milestones, expenditure rates, and performance benchmarks to optimize team efficiency.
  • Negotiated project priorities, outcomes, and resource allocation with stakeholders, ensuring alignment with organizational goals.
  • Assessed proposed plans, identified potential challenges, and recommended solutions to mitigate risks effectively.

Program Test Manager

Wipro Limited
11.2013 - 05.2019
  • Collaborated with global clients, managing diverse applications such as Oracle Revenue Management, Salesforce, and JD Edwards.
  • Established benchmarks and KPIs for testing teams, delivering high-quality solutions and ensuring client satisfaction.
  • Worked with stakeholders and team members on quality assurance efforts for hardware components.
  • Streamlined processes through continuous improvement initiatives, reducing overall testing timeframes.

Education

Master of Science - Software Engineering

Birla Institute of Technology And Science
11.2012

Skills

  • Business Applications Management
  • Oracle Fusion Cloud Applications
  • ERP Implementation
  • IT Governance
  • SLA Metrics Reporting
  • Strategic Road mapping
  • Process Optimization
  • Cloud ERP Solutions
  • Integration
  • Project Management
  • Change Management
  • Team Leadership
  • Talent Development
  • Stakeholder Communication
  • Collaboration

Timeline

Service Delivery Manager – IT Operations

Wipro Limited
01.2022 - Current

Application Support Manager

Wipro Limited
08.2021 - 12.2021

Functional Architect

Wipro Limited
09.2019 - 08.2021

Test Manager

Wipro Limited
07.2019 - 12.2019

Program Test Manager

Wipro Limited
11.2013 - 05.2019

Master of Science - Software Engineering

Birla Institute of Technology And Science

Languages

English
Bilingual or Proficient (C2)
Malayalam
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Abish Haridasan