ABIOLA FUNM IBN-ALE
www.linkedin.com/in/abiola-ibn-ale,Canada
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Account Manager
Teleperformance
Montreal, QC
08.2018 - Current
- Deliver engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Sale products and services and develop new accounts to maximize revenue potential.
- Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Listen attentively to client feedback to create stronger relations and shape business.
- Facilitate customers satisfaction, foster customers relations and loyalty to drive growth.
- Review and mitigate discrepancies to increase sales, reduce costs and streamline processes.
Business Manager
Sterling Bank Plc
Lagos, Lagos
03.2015 - 02.2018
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Scheduled meetings with top management team to identify business obstacles, establish financial goals and tailor products to individual markets.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Education
No Degree - Banking And Finance
Osun State College Of Technology
NigeriaNo Degree - Banking And Finance
Osun State College Of Technology
NigeriaIntensive AML Training
Career Nudge Consulting
CanadaSkills
- Account Management
- Customer Service
- Profit and Loss Accountability
- Verbal and Written Communication
- Information Updates
Timeline
Account Manager
Teleperformance
08.2018 - Current
Business Manager
Sterling Bank Plc
03.2015 - 02.2018
No Degree - Banking And Finance
Osun State College Of Technology
No Degree - Banking And Finance
Osun State College Of Technology
Intensive AML Training
Career Nudge Consulting
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