Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
09.2021 - 09.2023
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Warehouse Shipping Receiver
Marks Warehouse
04.2021 - 08.2021
Streamlined the shipping process by implementing an efficient inventory management system.
Increased accuracy in order fulfillment by diligently double-checking all orders before shipment.
Maintained a clean and organized warehouse environment, ensuring efficient operations and minimizing safety hazards.
Conducted regular inventory audits to identify discrepancies and adjust records accordingly.
Managed inbound shipments efficiently, verifying received goods against purchase orders and invoices for accuracy.
Customer and Dispatching Service Representative
Richi's Furniture
08.2020 - 05.2021
Followed up with customers to offer additional support and check resolution satisfaction
Managed customer calls efficiently in a fast-paced store
Delivered fast and friendly service regarding questions and service complaints
Explained promotions and special offers to customers
Handled customer inquiries, billing questions, payments, and service requests.
Warehouse Associate
Klow Enterprises
06.2019 - 01.2020
Received, staged and stored incoming merchandise
Processed new stock by inputting information into system and adding labels
Moved large quantities of merchandise using pallet jacks, dollies, and hand trucks
Ran powered industrial equipment such as cardboard balers as part of busy warehouse operations and cleanup tasks
Supported accurate inventory management by controlling use and conducting regular cycle counts.
Education
B.M General Management -
University of Lethbridge
Lethbridge, AB
Skills
Order Management
Customer Service
Inventory Restocking
Customer Engagement
Safe Food Handling
Health Code Compliance
Quality Control Checks
Inventory Counts
Heavy Lifting
Safety
Telephone Etiquette
References
Robin Robin, Swing Manager, McDonalds, Lethbridge, AB, 403-929-2187
Ore Esther, Store Manager, Richi's Furniture, Calgary, AB, 780-518-8730
Felix Aremu, Supervisor, Marks Warehouse, Calgary, AB, 403-929-7228